Operations & Training Coordinator

Kinetics Consultancy Pte Ltd; Singapore; On-site; SGD 28,000 - 47,000; Full time

Benefits offered by this job

Training provided

Career development opportunities

Exposure to customer service, training

Job summary

Kinetics Consultancy Pte Ltd in Singapore is seeking an energetic, organised team member to support customer service and training operations. The role involves guiding customers on courses, registrations and enrolments, and maintaining learner records.

You will assist with training administration, coordinate with trainers and internal teams, and handle daily operational tasks while following up on customer and process issues. Training provided; career development opportunities available.

Qualifications

• Good communication and interpersonal skills
• Organised and attentive to details
• Good follow-up and coordination skills
• Comfortable using computers and administrative systems
• Able to work independently and as part of a team
• Positive attitude and willingness to learn

Responsibilities

• Guide customers on courses, registrations and enrolments
• Maintain and update CRM and learner records
• Support training administration and TPG processes
• Coordinate with trainers and internal teams
• Assist with daily operational and administrative matters
• Follow up on outstanding customer and operational matters
• Help resolve customer enquiries and issues
• Perform other related duties as assigned

Skills

CRM software

Customer service

Organised

Team coordination

Tools

CRM system

Job description

Kinetics Consultancy Pte Ltd in Singapore is seeking an energetic, organised team member to support customer service and training operations. The role involves guiding customers on courses, registrations and enrolments, and maintaining learner records.

You will assist with training administration, coordinate with trainers and internal teams, and handle daily operational tasks while following up on customer and process issues. Training provided; career development opportunities available.