Operations & Customer Experience Coordinator

ABSOLUTE KINETICS CONSULTANCY PTE LTD; Singapore; On-site; SGD 33,480 - 44,640; Full time

Job summary

ABSOLUTE KINETICS CONSULTANCY PTE LTD in Singapore seeks a Business Executive to support daily operations, course administration, and customer service coordination. The role involves handling customer enquiries, managing records, and collaborative course delivery.

The ideal candidate should possess a Nitec in Customer Experience Management or related fields, with strong interests in business operations and customer service. Experience with Microsoft Office and good organizational skills are essential for this position.

Qualifications

• Strong interest in business operations, customer service, and administration.
• Good communication skills for handling customers and internal teams.
• Organised and detail-oriented in managing records and schedules.

Responsibilities

• Support daily business operations and course administration.
• Assist with customer enquiries through various communication channels.
• Maintain accurate records for documents, schedules, and registrations.

Skills

Business operations

Customer service

Administration

Service improvement

Education

Nitec or Higher Nitec in Customer Experience Management, Business Administration, Retail & Online Business

Tools

Microsoft Office

Basic digital tools

Job description

ABSOLUTE KINETICS CONSULTANCY PTE LTD in Singapore seeks a Business Executive to support daily operations, course administration, and customer service coordination. The role involves handling customer enquiries, managing records, and collaborative course delivery.

The ideal candidate should possess a Nitec in Customer Experience Management or related fields, with strong interests in business operations and customer service. Experience with Microsoft Office and good organizational skills are essential for this position.