Operations & Stakeholder Coordinator

PERSOL; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

PERSOL in Singapore is seeking a Diploma-holder to serve as a primary contact for residents, contractors, and internal teams. You will ensure professional, customer-focused support and build strong stakeholder relationships to keep operations running smoothly.

The role involves coordinating with contractors and cross-functional teams to plan, schedule, and monitor activities, while managing communications and reporting. On-site work in Kallang, with occasional after-hours during peak periods.

Qualifications

• Diploma in a related field.
• Experience in stakeholder management, customer service, or operations coordination.
• Excellent communication and relationship-building skills.

Responsibilities

• Serve as the key point of contact for residents, contractors, and internal stakeholders, ensuring professional, responsive, and customer-focused support.
• Build and maintain strong relationships with stakeholders to facilitate smooth operations, effective collaboration, and timely issue resolution.
• Coordinate with contractors and cross-functional teams to plan, schedule, and monitor operational activities.
• Proactively manage stakeholder communications, providing updates, managing expectations, and ensuring alignment across all parties.
• Handle and resolve operational issues by working closely with relevant stakeholders and teams to achieve satisfactory outcomes.
• Maintain and update accurate operational records, schedules, and reports using various IT systems tools (eg CRM systems, PowerApps etc), MS Office applications (eg. Excel etc).
• Generate regular reports and updates to support operational planning and stakeholder decision-making.
• Support project coordination and process improvement initiatives to enhance service delivery and operational efficiency.
• May be required to attend to issues at site if necessary.

Skills

Stakeholder management

Customer service

Operations coordination

Communication

Microsoft Excel

Data handling

Cross-functional collaboration

Education

Diploma

Tools

PowerApps

CRM systems

Job description

PERSOL in Singapore is seeking a Diploma-holder to serve as a primary contact for residents, contractors, and internal teams. You will ensure professional, customer-focused support and build strong stakeholder relationships to keep operations running smoothly.

The role involves coordinating with contractors and cross-functional teams to plan, schedule, and monitor activities, while managing communications and reporting. On-site work in Kallang, with occasional after-hours during peak periods.