Stakeholder & Operations Coordinator (1-Year Contract)

PERSOL; Singapore; Sur place; SGD 51 000 - 65 000; Plein temps

Résumé du poste

PERSOL is seeking a dedicated contract professional in Singapore to serve as the primary contact for residents, contractors, and internal stakeholders. Based in the Kallang Sector with potential site visits to Tengah, you will ensure professional, responsive support and drive efficient operations.

The role requires a diploma and strong Excel/data reporting skills, with a 1-year contract and standard working hours plus peak-period flexibility.

Qualifications

• Diploma required or equivalent.
• Experience in stakeholder management, customer service, or operations coordination.
• Excellent communication and relationship-building skills.
• Strong coordination and problem-solving abilities with multiple stakeholders.
• Proficient in Excel and comfortable handling large data for reporting.
• Self-motivated, adaptable, able to work independently with competing priorities.
• Customer-focused with continuous improvement mindset.

Responsabilités

• Serve as the key point of contact for residents, contractors, and internal stakeholders, ensuring professional, responsive, and customer-focused support.
• Build and maintain strong relationships with stakeholders to facilitate smooth operations, effective collaboration, and timely issue resolution.
• Coordinate with contractors and cross-functional teams to plan, schedule, and monitor operational activities.
• Proactively manage stakeholder communications, providing updates, managing expectations, and ensuring alignment across all parties.
• Handle and resolve operational issues by working closely with relevant stakeholders and teams to achieve satisfactory outcomes.
• Maintain and update accurate operational records, schedules, and reports using various IT systems tools (eg CRM systems, PowerApps) and MS Office applications (eg Excel).
• Generate regular reports and updates to support operational planning and stakeholder decision-making.
• Support project coordination and process improvement initiatives to enhance service delivery and operational efficiency.
• Attend to issues at site if necessary.

Connaissances

Stakeholder management

Customer service

Operations coordination

Data reporting

Formation

Diploma qualification

Outils

Microsoft Excel

PowerApps

CRM systems

Description du poste

PERSOL is seeking a dedicated contract professional in Singapore to serve as the primary contact for residents, contractors, and internal stakeholders. Based in the Kallang Sector with potential site visits to Tengah, you will ensure professional, responsive support and drive efficient operations.

The role requires a diploma and strong Excel/data reporting skills, with a 1-year contract and standard working hours plus peak-period flexibility.