Operations Manager

SAIGON LEGEND EXPRESS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A reputable restaurant in Singapore is looking for an experienced Restaurant Manager to oversee daily operations, manage staff, and ensure high customer satisfaction. The ideal candidate will have at least 3 years of experience in a similar role and possess strong leadership and problem-solving skills. Responsibilities include maintaining food quality and hygiene standards, managing inventory, and ensuring compliance with health regulations. Flexibility in work hours is required.

Qualifications

• Minimum 3 years of experience as a Restaurant Manager or in a similar leadership role.
• Strong knowledge of restaurant operations and customer service standards.
• Ability to manage stress in a fast-paced environment.

Responsibilities

• Oversee day-to-day restaurant operations ensuring smooth service and high customer satisfaction.
• Lead, train, and manage staff to maintain service quality.
• Monitor food quality, presentation, and hygiene standards.

Skills

Leadership

Customer service

Problem-solving

Food safety knowledge

Inventory management

Job description

• Oversee day-to-day restaurant operations to ensure smooth service and high customer satisfaction.
• Lead, train, and manage staff to maintain service quality and operational efficiency.
• Monitor food and beverage quality, presentation, and hygiene standards.
• Manage inventory, ordering, and cost control to optimize profitability.
• Handle customer service ensuring high levels of customer satisfaction by addressing complaints, resolving issues, and providing excellent service.
• Work closely with the kitchen and service teams to improve menu offerings and promotions.
• Ensure compliance with all health, safety, and regulatory requirements.
• Analyze sales reports and implement strategies to increase revenue and control costs.

Requirements

• Proven experience as a Restaurant Manager or in a similar leadership role (minimum 3 years preferred).
• Strong knowledge of restaurant operations, food safety, and customer service standards.
• Excellent leadership, communication, and problem-solving skills.
• Ability to work in a fast-paced environment and manage stress effectively.
• Proficiency in inventory management and basic financial reporting.
• Flexibility to work evenings, weekends, and public holidays as needed.

To apply; please send resume to [e-mail]