Operations Leader: Data-Driven Processes & Governance

PERSOL; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

A prominent recruitment agency in Singapore is looking for a Business Operations Manager focused on data and processes. You will oversee operational functions, enhance governance, and drive process improvements. The ideal candidate has substantial experience in backend operations and strong analytical and leadership skills. This full-time role offers a dynamic environment and opportunities for professional growth.

Qualifications

• Minimum 6–9 years of experience in administration and backend operations.
• Proven experience in defining and mapping process frameworks.
• Familiarity with data visualization tools.

Responsibilities

• Manage operational and administrative functions related to project management.
• Prepare management reports and dashboards to track operational performance.
• Lead the transition of the billing process to reduce manual intervention.

Skills

Advanced Microsoft Office skills

Leadership

Analytical mindset

Communication skills

Experience with Salesforce

Process improvement

Attention to detail

Tools

Excel

Power BI

ServiceNow

Job description

A prominent recruitment agency in Singapore is looking for a Business Operations Manager focused on data and processes. You will oversee operational functions, enhance governance, and drive process improvements. The ideal candidate has substantial experience in backend operations and strong analytical and leadership skills. This full-time role offers a dynamic environment and opportunities for professional growth.