Operations Executive / Senior Executive (Estate Management)

Resorts World Sentosa; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A leading entertainment complex in Singapore is seeking a Facilities Supervisor to manage cleaning, waste management, and pest control operations. The ideal candidate will have at least 2 years of supervisory experience in a related field and possess strong leadership skills. This role involves overseeing outsourced vendors and ensuring compliance with safety standards. Candidates should be comfortable with rotating shifts including weekends and holidays.

Qualifications

• Minimum 2 years of supervisory experience in a customer service and/or cleaning-related industry.
• Basic knowledge of housekeeping services, waste management or pest control.

Responsibilities

• Manage daily operations of cleaning, waste management, and pest control.
• Assist manager with scheduling and routines.
• Supervise and inspect outsourced vendor work.
• Ensure compliance with safety policies.
• Prepare and disseminate various operational reports.
• Support events requiring additional cleaning and waste management.

Skills

Supervisory experience

Interpersonal skills

Communication skills

Leadership skills

Microsoft Office proficiency

Education

GCE ‘O’ Level

Job description

Primary Responsibilities

• Manage the day-to-day operations pertaining to the areas of cleaning, waste management and pest control within the RWS facilities
• Assist the manager to plan and implement the schedules and routines for cleaning, waste management and pest control operations
• Supervise and inspect the work done by outsourced vendors, ensuring that contractual tasks are carried out in accordance to established standards and quality
• Ensure that the department and outsourced vendors adhere to all company and government stipulated Safety policies and procedures
• Prepare and disseminate Daily Reports, Incident reports, and other reports as necessary
• Provide support during events and the special occasions that require additional attention in terms of cleaning and waste management

Requirements

• Minimum GCE ‘O’ Level with related experience in Facilities Management / Cleaning industry
• Minimum 2 years of supervisory experience in a customer service and/or cleaning-related industry
• Possess basic knowledge of housekeeping services, waste management or pest control
• Good interpersonal, communication and leadership skills to handle common enquiries or complaints from team members or vendors
• Ability to use basic Microsoft Office applications – Word, Excel, PowerPoint to prepare reports
• Able to perform rotating shifts, including weekends and public holidays