OPERATIONS EXECUTIVE/OPERATIONS MANAGER

STRAITS FACILITIES PRIVATE LIMITED; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A security services company in Singapore is seeking a professional to manage deployment planning and oversight of security personnel. The role involves liaising with clients, conducting training, and ensuring compliance with regulations. A successful candidate will handle incident management, client interactions, and logistics coordination. This position requires strong leadership and communication skills in a dynamic environment.

Responsibilities

• Deployment planning and rostering of security personnel.
• Ensure compliance with project requirements and procedures.
• Resolve matters highlighted by clients or personnel onsite.
• Liaise with HR on recruitment and manage reliefs.
• Conduct performance checks and implement new policies.
• Provide in-house training for security personnel.
• Manage deployment and command at operation sites.

Job description

Job Description

• Deployment planning and rostering of security personnel
• Ensure all employed security personnel adhere and perform as per project requirement, company procedures and regulations
• Communicate and resolve any matters highlighted by clients or security personnel onsite timely
• Oversee deployment and liaison with HR department on recruitment
• Manage pool of reliefs and patrolling officers
• Conduct performance checks, briefings and ensure implementation of new policies and procedures
• Oversee and ensure matters highlighted by clients are resolved fulfilling service level agreements through regular meetings
• Conduct in‑house training for security personnel for projects under his/her sector
• Deliver and collect any logistics of documents to HQ and sites
• Any other duties assigned by the Operations Manager / Director
• Manage deployment at operation sites
• On site command, control & supervision
• Set up new projects sites
• Client Management
• Put up management reports
• Incident management