Operations Executive - Airfreight

TCI Express Pte Ltd; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

TCI Express Pte Ltd in Singapore seeks an experienced airfreight operations specialist to manage day-to-day export and import shipments, coordinating with airlines, forwarders, transporters, and customs, while preparing essential documents.

You will track cargo movements, maintain proactive customer communication, ensure Dangerous Goods compliance, and contribute to process improvements. This role supports the Customer Service team and offers stability, development, and advancement opportunities.

Qualifications

• Solid understanding of airfreight documentation and customs clearance procedures.
• 2+ years of relevant airfreight experience.
• Knowledge of Freight Management systems.
• Ability to work independently and manage time-sensitive shipments.
• Ability to work under pressure and handle multiple tasks.
• Team player with a proactive and customer-oriented approach.
• Singaporean only.
• Growth opportunities and career advancement.

Responsibilities

• Manage day-to-day airfreight export and import operations.
• Coordinate with airlines, freight forwarders, transporters and customs authorities.
• Prepare and review shipping documents (Air Waybills, export/import permits, declarations).
• Track cargo movements and communicate shipment status to customers and vendors.
• Ensure compliance with Dangerous Goods handling and airfreight regulatory requirements.
• Identify and resolve issues or discrepancies during shipping.
• Contribute to continuous improvement of air export operations and processes.
• Work with Customer Service to secure and manage shipment bookings.
• Organize timely pickup of cargo from customers.

Skills

Airfreight docs

Customs clearance

Time management

Independent work

Under pressure

Team player

Customer-oriented

Singaporean

Tools

Freight Management systems

Job description

About the role

Manage day-to-day airfreight export and import operations, coordinating effectively with airlines, freight forwarders, transporters, and customs authorities. Prepare and review shipping documents, including Air Waybills (AWB), export/import permits, and declarations. Track and monitor cargo movements to ensure timely and accurate delivery, while maintaining clear and proactive communication with customers and vendors regarding shipment status.

Key responsibilities

• Manage day-to-day airfreight export and import operations
• Coordinate effectively with airlines, freight forwarders, transporters, and customs authorities
• Prepare and review shipping documents, including Air Waybills (AWB), export/import permits, and declarations
• Track and monitor cargo movements to ensure timely and accurate deliveryMaintain clear and proactive communication with customers and vendors regarding shipment status
• Ensure full compliance with Dangerous Goods handling and airfreight regulatory requirements
• Identify and resolve any issues or discrepancies that may arise during the shipping process
• Contribute to the continuous improvement of air export operations and processes
• Work closely with the Customer Service team to secure and manage shipment bookings
• Organize and schedule timely pickup of cargo from customers, ensuring smooth and efficient handling

About you

• Solid understanding of airfreight documentation and customs clearance procedures
• At least 2 years of relevant working experience in similar industry
• Knowledge of Freight Management systems is necessary
• Ability to work independently and manage time-sensitive or urgent shipments
• Ability to work under pressure and handle multiple tasks simultaneously
• A team player with a proactive and customer-oriented approach
• Singaporean only
• Grow your career with a role that provides stability, development, and opportunities for advancement.

Note: Direct Hire Only. Recruitment agencies will not be entertained.