Operations Coordinator (Air Freight Export)

LX PANTOS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

LX Pantos Singapore Pte. Ltd. is seeking a full-time Operations Coordinator (Air Freight Import/Export) to manage end-to-end air freight movements.

You will coordinate daily export operations, arrange cargo handling activities, and ensure timely delivery while maintaining strong customer communication. The role requires attention to detail, ability to work independently, and willingness to work beyond normal hours when required.

Qualifications

• 2-3 years experience in freight forwarding industry preferred
• High attention to details
• Able to work well independently
• Good teamwork and interpersonal skills
• Able to work beyond normal office hours when operational requirements arise

Responsibilities

• Coordinate daily air export shipments from booking to final departure.
• Arrange cargo collection, consolidation, palletization and warehouse handling activities.
• Prepare and verify shipping documents, including MAWB, HAWB, commercial invoices, packing lists and export permits.
• Liaise with airlines, ground handling agents, transport providers, customers and overseas offices.
• Monitor shipment status and ensure on-time departure according to customer requirements.
• Handle shipment irregularities and provide timely updates to customers.

Skills

Attention to detail

Independent working

Teamwork and interpersonal skills

Communication skills

Flexibility to work after hours

Job description

About the role

This is a full-time Operations Coordinator (Air Freight Import/Export) role with LX Pantos Singapore Pte Ltd, located in the Changi Airport East Region. In this full-time role, you will be responsible for coordinating the import and export of air freight shipments, ensuring efficient and timely delivery to customers.

What you'll be doing:

Air Export Operations

• Coordinate daily air export shipments from booking to final departure.
• Arrange cargo collection, consolidation, palletization and warehouse handling activities.
• Prepare and verify shipping documents, including MAWB, HAWB, commercial invoices, packing lists and export permits.
• Liaise with airlines, ground handling agents, transport providers, customers and overseas offices.
• Monitor shipment status and ensure on-time departure according to customer requirements.
• Handle shipment irregularities and provide timely updates to customers.

Customer Service

• Respond to customer inquiries regarding shipment schedules, documentation and status updates.
• Ensure customer requirements and KPIs are met.
• Maintain good relationships with customers and business partners.Perform any ad-hoc duties assigned by superior

What we're looking for:

• Possess 2-3 years experience in freight forwarding industry is preferred
• High attention to details
• Able to work well independently
• Good teamwork and interpersonal skills
• Able to work beyond normal office hours when operational requirements arise