Airfreight Manager

MTC Consulting Pte. Ltd.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

MTC Consulting Pte. Ltd. in Singapore is seeking an experienced Airfreight Manager to oversee end-to-end airfreight operations, drive profitability, and lead a high‑performing team.

You will manage bookings, routing, and delivery, ensure regulatory compliance for MAWB/HAWB, TradeNet, IATA DGR and RCAR, and negotiate rates/BSAs with airlines. The role focuses on strong stakeholder management, cost control, and continuous improvements to service quality and on‑time performance.

Qualifications

• Diploma or Degree in Logistics, Supply Chain Management, or a related discipline.
• Minimum 5–8 years of relevant experience in airfreight operations within the freight forwarding industry.
• Prior experience in managing or leading an airfreight team is highly preferred.
• Strong knowledge of airfreight import/export operations, transshipment, consolidation, and cross-docking.
• Familiar with MAWB, HAWB, TradeNet, Singapore Customs regulations, IATA DGR, and RCAR requirements.
• Proven experience in airline rate negotiations, BSA arrangements, and commercial management.
• Good understanding of departmental P&L, gross profit margins, and cost control.
• Strong leadership, communication, problem-solving, and stakeholder management skills.

Responsibilities

• Oversee end-to-end airfreight operations, including import/export, transshipment, cross-docking, and consolidation.
• Negotiate rates, BSAs, and cargo allocations with airlines; manage P&L and costs.
• Lead, supervise, mentor, and develop the airfreight team; monitor KPIs.
• Build relationships with airlines, vendors, and key customers; participate in RFQs and client presentations.

Skills

Leadership

Communication

Problem-solving

Stakeholder management

Education

Diploma or Degree in Logistics/Supply Chain

Job description

Job Description

We are seeking an experienced and driven Airfreight Manager to oversee the company's airfreight operations, commercial activities, and team performance. The successful candidate will be responsible for managing end-to-end airfreight shipments, ensuring regulatory compliance, driving profitability, and developing strong relationships with airlines and business partners.

Key Responsibilities

1. Airfreight Operations Management

• Oversee end-to-end import, export, transshipment, cross-docking, and consolidation airfreight operations.
• Manage shipment bookings, cargo collection, routing, and final delivery arrangements with airlines and ground handling agents.
• Monitor daily operations and resolve shipment delays, cargo discrepancies, damages, and operational escalations.
• Ensure smooth and efficient shipment execution while maintaining high service standards.

2. Documentation & Regulatory Compliance

• Ensure accuracy and timely processing of Master Air Waybills (MAWB) and House Air Waybills (HAWB).
• Ensure compliance with Singapore Customs regulations, TradeNet permit declarations, IATA Dangerous Goods Regulations (DGR), and Regulated Air Cargo Agent Regime (RCAR).
• Maintain proper documentation standards and ensure adherence to relevant industry and regulatory requirements.

3. Commercial & Business Development

• Negotiate competitive airfreight rates, Block Space Agreements (BSA), and cargo allocations with airlines.
• Manage departmental Profit & Loss (P&L), gross profit margins, and operational costs.
• Identify opportunities to improve profitability and optimise airfreight costs.
• Support business development initiatives, participate in client presentations, and handle Requests for Quotations (RFQs).
• Build and maintain strong working relationships with airlines, vendors, and key customers.

4. Team Leadership & Performance Management

• Lead, supervise, mentor, and develop the airfreight operations and documentation team.
• Establish operational targets and monitor key performance indicators (KPIs).
• Drive improvements in on-time delivery performance, operational efficiency, and customs compliance.
• Foster a high-performance team culture with a strong focus on service quality and productivity.

Job Requirements

• Diploma or Degree in Logistics, Supply Chain Management, or a related discipline.
• Minimum 5–8 years of relevant experience in airfreight operations within the freight forwarding industry.
• Prior experience in managing or leading an airfreight team is highly preferred.
• Strong knowledge of airfreight import/export operations, transshipment, consolidation, and cross-docking.
• Familiar with MAWB, HAWB, TradeNet, Singapore Customs regulations, IATA DGR, and RCAR requirements.
• Proven experience in airline rate negotiations, BSA arrangements, and commercial management.
• Good understanding of departmental P&L, gross profit margins, and cost control.
• Strong leadership, communication, problem-solving, and stakeholder management skills.

Only shortlisted candidate would be notified

EA Reg. No: R1762302