Operations & Data Coordinator (12-Month Contract)

PERSOL; Singapore; On-site; SGD 32,000 - 52,000; Part time

Job summary

PERSOL is seeking a detail-oriented professional for a 12 months contract at Kallang Sector, Singapore. You will manage Excel spreadsheets and databases, schedule appointments with customers, and plan contractor deployments based on live data.

The role emphasizes high-quality customer service, effective communication, and proactive process improvements. The ideal candidate holds a Diploma, has experience in customer service, strong Excel skills (formulas, macros, data analysis), and the ability

Qualifications

• Diploma required.
• Prior experience in customer service or related role is preferred.
• Strong communication and writing skills are essential.
• Proficiency in Microsoft Excel (formulas, macros, data handling) and large datasets.
• Ability to work independently with minimal supervision.

Responsibilities

• Take ownership of managing excel spreadsheets / database including updating schedules, works carried out etc in the system.
• Provide high quality customer service and professionalism when calling consumers to schedule appointments or for any matters.
• Plan and deploy contractors and teams based on the latest updates in the excel spreadsheets / database.
• Actively collaborate with various stakeholders and teams when handling issues.
• Communicate effectively with consumers and stakeholders to ensure satisfactory and timely resolutions.
• Continuously improve and enhance the spreadsheets / database for easier updating of records and generation of various reports.
• Generate reports for various stakeholders.
• Any other duties as assigned.

Skills

Customer service experience

Strong communication

Excellent writing skills

Independent worker

Education

Diploma

Tools

Microsoft Excel

Job description

PERSOL is seeking a detail-oriented professional for a 12 months contract at Kallang Sector, Singapore. You will manage Excel spreadsheets and databases, schedule appointments with customers, and plan contractor deployments based on live data.

The role emphasizes high-quality customer service, effective communication, and proactive process improvements. The ideal candidate holds a Diploma, has experience in customer service, strong Excel skills (formulas, macros, data analysis), and the ability