Contract Admin & Customer Service Specialist - Excel

PERSOL

Singapore

On-site

SGD 29,000 - 42,000

Full time

7 days ago

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Job summary

PERSOL is seeking a detail-oriented contract administrator in Singapore, based in the Kallang sector. You will manage Excel spreadsheets and databases, coordinate contractor deployments, and provide customer service support across scheduling and issue resolution.

The role focuses on data management and stakeholder communication, requiring strong Excel skills and a proactive approach. Working hours are 08:30–18:00, with potential overtime during peak periods.

Qualifications

Diploma or equivalent; relevant field preferred.
Prior experience in customer service or related role.
Strong communication and writing skills mandatory.
Proficient in Microsoft Excel including formulas and macros.
Able to work independently with minimal supervision.
Proactive mindset with willingness to improve processes.

Responsibilities

Manage Excel spreadsheets and databases, updating schedules and records in the system.
Coordinate contractor deployments and team scheduling.
Provide high-quality customer service when contacting consumers and scheduling appointments.
Collaborate with multiple stakeholders to handle issues and ensure timely resolutions.
Communicate effectively with consumers and stakeholders for satisfactory outcomes.
Improve spreadsheets and databases for easier updates and reporting.