Operations Associate (Documentation and Guarantees)

Crédit Agricole Group; Singapore; On-site; SGD 45,000 - 70,000; Full time

Job summary

A financial institution is seeking a candidate to process and validate trade commodities transactions in Singapore. The role involves ensuring compliance with legal and regulatory requirements, maintaining relationships with clients, and managing operational risks effectively. Ideal candidates will have strong attention to detail and excellent customer service skills.

Qualifications

• Comply with all applicable legal and regulatory requirements.
• Maintain knowledge of compliance requirements to prevent financial crime.
• Ensure accurate checks of import/export LC documents according to UCP600.

Responsibilities

• Processing and validating trade commodities transactions.
• Ensuring back-office processing and managing operational risk.
• Providing excellent customer service and maintaining good relationships.

Job description

Summary of the position

Processing and validating SG/HK/AUS trade commodities transactions, including import letter of credit issuance, financing, guarantee issuance, export letter of credit advising, and payments.
Vetting of LC texts and assisting clients with transaction queries.
Performing document checks for both import/export LC documents.
Conducting price reasonableness checks on commodity goods.
Acting as a liaison with processing centers and coordinating with internal and external clients regarding trade transactions.

Main responsibilities

Ensuring Back-Office processing of transactions and managing operational risk
(a) within acceptable technical risks and in compliance with bank’s rules and procedures
(b) in accordance with transaction conditions
(c) timely and accurate data entry and posting to P&L accounts
(d) timely processing of all lifecycle events including payments, funding, and resolution of suspense items
Providing excellent customer service and maintaining good relationships with external and internal parties.
Supporting business continuity
(a) providing effective backup for the team
(b) collaborating with other TCF teams as necessary

Main duties details

First check and/or counter-check import/export LC documents according to UCP600.
Review customer applications and clarify ambiguous terms with customers.
Ensure transactions conform to transaction details.
Monitor payment/acceptance of import/export bills and ensure notices of refusal are sent within the allowed time.
Ensure accurate data and accounting entries in the BO system.
Perform compliance checks and vessel screening.

Legal and Regulatory Responsibilities

Comply with all applicable legal, regulatory, and internal compliance requirements, including the Singapore Compliance manual and policies, and requirements to prevent financial crime and fraud, including reporting obligations.
Maintain necessary knowledge and complete mandatory training to stay qualified for the role.