Operations and client relationship manager

XY FLAVOURS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading hospitality company in Singapore seeks a Restaurants Operations and Client Relationship Manager. The role involves developing client relationships and operations for dining events, strategizing to increase sales, and executing plans to achieve business objectives. Candidates should have experience in the hospitality industry and be skilled in managing client relationships. Collaboration with hospitality partners is essential for achieving smooth operations and opening new sales channels.

Responsibilities

• Focus on client relationship development and operations for dining events.
• Develop strategies to increase sales and customer base.
• Execute plans to achieve business objectives.
• Analyze progress, refine plans, and implement tactical improvements.
• Apply hospitality principles in client relationship management.
• Collaborate with team members and hospitality partners for smooth operations.

Job description

Restaurants Operations and Client Relationship Manager

Job Description & Requirements

Roles and Responsibilities

• Primary focus on client relationship development and operations for dining events and special functions
• develop strategies and plan for developing business to increase both sales and customer base
• execute on the plan on an on-going basis to achieve sales and business objectives
• analyse the progress, refine the plan and implement tactical plans to improve
• apply all the principles and experiences in hospitalities industry in the above including client relationship management
• work closely with all the other members of the company to ensure smooth operations. Partner with hospitality partners (such as travel companies), suppliers and corporate clients to open up new channels of sales