Operation & DA Expert, Technical Project Manager - Server Planning and Delivery

ByteDance; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technology company in Singapore seeks a Data Analyst for its Infrastructure Engineering team. The candidate will define and analyze KPIs, build reporting frameworks, and collaborate with cross-functional teams. The ideal applicant holds a Bachelor's in a relevant field and has proven experience in data analysis, strong SQL proficiency, and excellent communication skills. Join a dynamic environment that inspires creativity and values diversity.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Statistics, Mathematics, or a related field.
• Proven experience in data analysis or analytics roles.
• Strong proficiency in SQL and experience with Python.

Responsibilities

• Define, track, and analyze core infrastructure and delivery KPIs.
• Build and maintain dashboards and reporting frameworks.
• Analyze power usage, capacity, and efficiency metrics.

Skills

SQL proficiency

Data analysis

Excel/Google Sheets

Python

Operational KPIs understanding

Communication skills

Education

Bachelor’s degree in Computer Science or related field

Tools

Tableau

Power BI

Job description

Location: Singapore

Team: Project Management

Employment Type: Regular

Job Code: A12660

About the Team

The Infrastructure Engineering team supports the company's fast growth by building and operating hyperscale data centers. The team manages the end to end lifecycle of server fleet, providing cloud solutions and various infrastructure services ensuring that they are scalable and are reliable.

Responsibilities

• Define, track, and analyze core infrastructure and delivery KPIs, including delivery efficiency, delivery stability, and power utilization metrics.
• Build and maintain dashboards and reporting frameworks to monitor delivery performance, operational stability, and energy usage across data centers.
• Partner closely with Server Delivery, Data Center Operations, Infrastructure, and Engineering teams to ensure consistent metric definitions and data accuracy.
• Perform deep-dive analyses to identify bottlenecks, risks, and improvement opportunities related to delivery efficiency and operational stability.
• Analyze power usage, capacity, and efficiency metrics (e.g. power utilization, load distribution, trend analysis) to support infrastructure optimization and sustainability initiatives.
• Support process optimization and continuous improvement initiatives through data-driven insights and recommendations.
• Identify data gaps and quality issues; drive improvements in data pipelines, metric definitions, and reporting standards.
• Communicate insights and recommendations to stakeholders through clear analysis, visualizations, and concise narratives.

Minimum Qualifications

• Bachelor’s degree in Computer Science, Engineering, Statistics, Mathematics, or a related field, or equivalent practical experience.
• Proven experience in data analysis or analytics roles, preferably in infrastructure, data center, server delivery, or large-scale operations environments.
• Strong proficiency in SQL for querying, aggregating, and analyzing large datasets.
• Solid experience with Excel / Google Sheets, including advanced formulas, pivot tables, and data modeling.
• Experience using Python (or similar scripting languages) for data analysis, automation, or reporting.
• Strong understanding of operational KPIs and metrics, especially those related to efficiency, stability, and capacity.
• Excellent communication and collaboration skills, with the ability to work effectively across cross‑functional teams.

Preferred Qualifications

• Experience with dashboard and visualization tools such as Tableau, Power BI, Looker, or internal BI platforms.
• Familiarity with time‑series data analysis and trend monitoring.
• Understanding of data center power, energy efficiency, or infrastructure capacity concepts.
• Experience supporting process improvement or operational excellence initiatives through data.
• Ability to work in a fast‑paced, global, and highly technical environment.

Job Information

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day. As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.