Operation Administration Manager (Education and Training)

STAG MATCH INSTITUTE PRIVATE LIMITED; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An educational institute in Singapore is seeking an Operations Coordinator to oversee office administration, schedule courses, and coordinate with trainers. The successful candidate should possess good communication skills, be proficient in Microsoft Office, and ideally have prior experience in operations and office administration. Responsibilities include providing support for operations and assisting in project research work, ensuring smooth daily operations, and customer service to trainees.

Qualifications

• Minimum GCE A Level/Diploma in any discipline.
• Good communication skills and excellent command of English.
• Prior operations and office administration experience preferred.

Responsibilities

• Provide support for operations, coordination, and general office administration.
• Schedule courses and coordinate trainers and assignments.
• Assist in preparation of monthly reports for senior management.

Skills

Good communication skills

Proficient in Microsoft Office

Team leadership

Customer service

Presentation skills

Education

Minimum GCE A Level/Diploma in any discipline

Job description

Responsibilities

• Provide overall support for operations , co-ordination and general office administration through a variety of tasks related to organization and communication.
• Scheduling Courses and Coordination
• Plan and improve SOP
• Plan and scheduling trainers and assignments
• Co-ordinating with Trainers and stakeholders
• Provide Training for new Trainers
• Provide Customer service ,support and guide to trainees enquiries
• Provide Simple IT support to trainees and stakeholders
• Plan and organise regular business reviews
• Assist in preparation of monthly report and update meeting with senior management
• Develop and maintain a filing system
• Provide support in project research work
• Assist in the planning and organising of eco-system, internal engagements and transformation initiatives
• Assist in commercialisation of products and solutions
• Provide support in the marketing and promotions of the Business Innovation Centre
• Provide after course and during course support.
• Able to follow up with claims and collection of fee.
• Able to travel to branches to branches
• Able to ensure a smooth day to day operations process
• Simple Book-Keeping

Requirements

• Minimum GCE A Level/Diploma in any discipline
• Good communication skills and with an excellent command of English.
• Proficient in Microsoft Office
• Proactive and with a positive mentality, creative with excellent presentation, communication, negotiation and interpersonal skills
• Able to work independently and as well as a team player
• Able to lead the team and have good initiative
• Prior operations and office administration experience preferred
• Prior to WSQ claim and operation experience preferred
• Able to work independently and as well as a team player
• Able to lead the team and have good initiative