Onsite IT Support Specialist

Axiom Technologies; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A global IT services firm is seeking an IT support professional to coordinate activities and provide onsite assistance in Singapore. The ideal candidate should possess strong troubleshooting skills, excellent customer service abilities, and relevant IT certifications, including CompTIA A+ and Microsoft certifications. The role demands at least one year of experience and the ability to work independently as well as collaboratively. Candidates must be Singapore citizens or PR holders.

Qualifications

• At least two IT certifications required.
• 01 Year of relevant experience in a similar role.
• Good knowledge of Infrastructure support.

Responsibilities

• Provide onsite/on-call assistance to end-users.
• Ensure optimal service delivery for desktop computing environment.

Skills

Computer OS/Peripherals troubleshooting

Excellent customer service and people skills

Strong analytical and problem-solving capabilities

Ability to manage time and resources effectively

Good knowledge of MS Office tools installation & troubleshooting

Education

CompTIA A+ Certification

Microsoft Certified IT Professional (MCITP) certification

Microsoft Office Specialist (MOS) Certification

Tools

SCCM

Active Directory

Microsoft Office applications

Job description

A global IT services firm is seeking an IT support professional to coordinate activities and provide onsite assistance in Singapore. The ideal candidate should possess strong troubleshooting skills, excellent customer service abilities, and relevant IT certifications, including CompTIA A+ and Microsoft certifications. The role demands at least one year of experience and the ability to work independently as well as collaboratively. Candidates must be Singapore citizens or PR holders.