Onsite Desktop Support Specialist — Singapore

Rapsys Technologies Pte Ltd.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A technology company in Singapore is seeking a motivated Desktop Support professional to ensure seamless operation of desktop systems. The ideal candidate will have at least 1 year of experience, strong troubleshooting skills, and proficiency in Windows operating systems. Responsibilities include providing technical support, installing and maintaining systems, and collaborating with the IT team. This is an office-based role with opportunities to grow within the company.

Qualifications

• Minimum 1 year of experience in desktop support or related field.
• Customer-focused attitude with strong communication skills.
• Ability to work independently as well as part of a team.

Responsibilities

• Provide first-level technical support for hardware and software issues.
• Install, configure, and maintain desktop systems and peripherals.
• Troubleshoot network connectivity problems and assist with VPN setups.
• Respond to user inquiries via phone, email, or in-person.
• Document issues and solutions in the ticketing system for future reference.
• Collaborate with IT team members on projects and system upgrades.

Skills

Troubleshooting skills

Proficiency in Windows operating systems

Strong problem-solving skills

Excellent communication skills

Job description

A technology company in Singapore is seeking a motivated Desktop Support professional to ensure seamless operation of desktop systems. The ideal candidate will have at least 1 year of experience, strong troubleshooting skills, and proficiency in Windows operating systems. Responsibilities include providing technical support, installing and maintaining systems, and collaborating with the IT team. This is an office-based role with opportunities to grow within the company.