Online Merchandising Manager

COURTS (Singapore) Pte Ltd; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

COURTS (Singapore) Pte Ltd is seeking an experienced Online Merchandising Manager to own the Electrical category's online targets, build seasonal calendars, and drive product launches. You will collaborate with category buyers, commercial merchandisers, and digital marketing to optimize range, pricing, and promotions for a high-velocity electronics assortment.

You will also work with the content and analytics teams to improve site navigation, product listings, and conversion while coordinating

Qualifications

• 4–7 years in online merchandising or omni-channel category management.
• Strong retail math, sales, margins, inventory planning and pricing know-how.
• Hands-on experience with major ecommerce platforms and analytics tools (GA, Tableau).

Responsibilities

• Own online targets for the Electrical category and manage merchandising calendars.
• Collaborate with buyers, merchandisers and marketing to optimize range, pricing and promotions.
• Work with digital marketing on acquisition, retention, and paid campaigns.
• Coordinate with content, site navigation, PDPs and recommendations to maximize conversions.
• Monitor delivery lead times, stock availability and fulfillment performance.

Skills

Cross-functional leadership

Analytical skills

Technical proficiency

Tools

Salesforce Commerce Cloud

Google Analytics

Tableau

Job description

Key Responsibilities

• Own the online targets for the Electrical category. Build and execute seasonal, promotional, and product-launch merchandising calendars (e.g., Black Friday, Mega Sales, Tech Week).

• Collaborate with Category Buyers and Commercial Merchandisers to ensure optimal online product range, competitive pricing, promotional mechanics, and timely replenishment of high-velocity electrical goods.

• Partner closely with the Digital Marketing teams on customer acquisition, retention, and paid performance campaigns (SEO, SEM, Paid Social, Affiliates).

• Partner with the online content team to optimize category navigation, landing pages, site search, product listings (PDPs), and recommendation widgets to maximize traffic conversion.

• Coordinate with Supply Chain and Fulfillment teams to track delivery lead times, order defect rates, and stock availability across fulfillment centers. Monitor operational metrics and resolve fulfillment bottlenecks.

Qualifications & Experience

• Experience: 4–7 years in online merchandising, omni channel category management, preferably within consumer electronics, small/large domestic appliances.

• Commercial Acumen: Strong understanding of retail math, sales and margins, inventory planning, and competitive pricing frameworks.

• Technical Proficiency: Hands-on experience with major e-commerce platforms (e.g., Salesforce Commerce Cloud) and web analytics tools (e.g., Google Analytics ). Preferably with social commerce experience.

• Cross-Functional Leadership: Demonstrated track record of aligning marketing, commercial buying, and logistics functions to hit unified commercial goals.

• Analytical Skills: Advanced data manipulation skills (Excel/Sheets, Tableau); comfortable translating funnel data into actionable merchandising strategies.