Retail Manager

Good Job Creations (Singapore) Pte Ltd; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

Good Job Creations (Singapore) Pte Ltd is seeking an experienced Retail Merchandising Manager to lead the department's strategy, buying, and inventory oversight. You will drive synergies between online and physical stores, manage budgets, and negotiate with suppliers to optimize margins.

The role emphasizes leadership, analytics, and cross-functional collaboration to deliver strong sales performance and exceptional customer service in a dynamic retail environment in Singapore.

Qualifications

• Minimum 3 years of managerial experience in merchandising or retail operations.
• Strong merchandising, buying, and inventory management capabilities.
• Proven leadership skills with the ability to motivate, train, and manage teams effectively.
• Excellent negotiation and vendor management skills.
• Strong analytical skills with the ability to interpret sales, stock, and market data.
• Good organizational and communication skills to manage multiple stakeholders and priorities.

Responsibilities

• Develop and execute merchandising and sales strategies to achieve department targets.
• Manage buying budgets, merchandise mix, inventory levels, and space planning.
• Analyze market trends, consumer demand, and competitor activities to advise assortment and suppliers.
• Strengthen online store performance by integrating with physical store operations.
• Plan and manage sourcing, procurement systems, and overseas buying schedules.
• Negotiate with vendors to secure favorable terms and execute vendor programs.
• Oversee day-to-day department operations, sales performance, and cost control.
• Prepare and analyze sales, profit, stock, and budget reports.
• Plan and execute advertising, promotions, and merchandising displays.
• Leverage digital marketing to support growth for both physical and online stores.
• Lead, motivate, and develop staff through manpower planning and performance management.
• Conduct annual performance appraisals and support staff development.
• Ensure high standards of customer service, resolve complaints, and gather feedback for improvements.
• Establish and enhance operational systems, merchandise assortment, and service standards.
• Ensure compliance with policies, confidentiality, and safety regulations.

Skills

Merchandising

Buying

Inventory management

Leadership

Vendor management

Negotiation

Analytical skills

Communication

Staff development

Job description

Responsibilities

• Develop and execute merchandising and sales strategies to achieve department sales, stock, and profit targets.


• Manage buying budgets, merchandise mix, inventory levels, and space planning to maximize sales and minimize losses.


• Analyze market trends, consumer demand, and competitor activities to recommend merchandise assortment and new suppliers.


• Strengthen online store performance by integrating and maximizing synergy with physical store operations.


• Plan and manage sourcing, procurement systems, and overseas buying schedules, including delivery timelines.


• Negotiate with vendors and suppliers to secure favorable commercial terms and execute key vendor programs.


• Oversee day-to-day department operations, sales performance, and cost control, including manpower expenses.


• Prepare and analyze sales, profit, stock, and budget reports in line with company requirements.


• Plan and execute advertising, promotional activities, and merchandising displays to drive customer engagement.


• Leverage digital marketing initiatives to support business growth for both physical and online stores.


• Lead, motivate, and develop staff through effective manpower planning, on-the-job training, and performance management.


• Conduct annual performance appraisals and support staff professional development.


• Ensure high standards of customer service, resolve customer complaints, and gather customer feedback for continuous improvement.


• Establish and enhance operational systems, merchandise assortment, and service standards based on customer needs.


• Ensure compliance with company policies, confidentiality requirements, and all applicable workplace safety and health regulations.

Requirements

• Minimum 3 years of relevant managerial experience in merchandising or retail operations.


• Strong merchandising, buying, and inventory management capabilities.


• Proven leadership skills with the ability to motivate, train, and manage teams effectively.


• Excellent negotiation and vendor management skills.


• Strong analytical skills with the ability to interpret sales, stock, and market data.


• Good organizational and communication skills to manage multiple stakeholders and priorities.