Ecommerce Merch Analyst (GMTP)

WILLIAMS-SONOMA SINGAPORE PTE. LTD.; Singapore; Sur place; SGD 50 000 - 70 000; Plein temps

Résumé du poste

Williams-Sonoma Singapore Pte. Ltd. is seeking a Merchandise Analyst to help optimize the online product experience. The role focuses on building product structures, updating navigation visuals, and ensuring accuracy across the site for launches and promotions.

You will collaborate with cross-functional teams to deliver a seamless shopping experience, perform seasonal checks, and continually improve site content and performance.

Qualifications

• Min tertiary qualification and 2 years of e-commerce or related experience.
• Proven analytical, business planning, and organizational skills.
• Ability to work across multiple time zones and with cross-functional partners.

Responsabilités

• Perform product builds including group-to-category and UAT checks.
• Create categories and update thumbnails and visual navigation for product launches.
• Manage site updates, SEO copy, and promotions.
• Conduct post-launch site scrubs for attributes, images, and copy.
• Maintain web assortment across desktop, mobile, and app.

Connaissances

Pivot Tables

VLOOKUPs

E-commerce

Analytical skills

Attention to detail

Formation

Bachelor's degree or equivalent

Outils

GMTP

Adobe Experience Manager

Airtable

Constructor

Description du poste

Overview of the Merchandise Analyst role

The eCommerce team is responsible for delivering a superior site experience for the customer, using data and customer insights to deliver easy, inspiring product discovery and helpful, intuitive, content-rich product pages.

You will have the opportunity to collaborate closely with cross-functional partners to deliver a seamless, friction-free, shopping experience online.

Responsibilities

• Perform product builds including group-to-category and UAT(Seasonal, weekly checks and adhoc)
• Create/build out categories, update thumbnails and visual navigation for every product launch
• Perform season copy/delete
• Conduct post-launch site scrubs for attributes, images, copy, etc.
• Perform regular incremental updates/maintenance of the web assortment, adhering to the standards of our US sites
• Resolve/fix PIP (Product Information Page) issues raised by merchants and stores
• Update SEO copy when required
• Managing promotion set-up and takedown
• Continual review of site navigation, PIPs, category thumbnails, visual navigation, etc. to ensure a seamless and accurate shopping experience across desktop, mobile and app
• Conduct testing of new features and enhancements from new releases
• Support ad-hoc projects as assigned
• Work across multiple platforms including GMTP, Adobe Experience Manager, Airtable and Constructor
• Build and maintain relationships based on thorough planning, timely and professional communications, and intelligent problem-solving with internal partners, and cross-functional resources.

Criteria

• Min tertiary qualification and 2 years of e-commerce or related experience (candidates with less experience can be considered for the Specialist position)
• Ability to make timely decisions, anticipate problems and provide creative solutions
• Strong affinity for the products and brands
• Proven analytical, business planning, and organizational skills
• Ability to deal with ambiguity, fast pace and a changing environment
• Experience working in a global business and across multiple time zones
• Strong attention to detail
• Intermediate Excel skills (working knowledge with pivot tables and v-lookups)

We believe in People First
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation,
creates healthy and high-performing teams, and delivers superior customer experiences. Our DEI
initiatives prompt associate participation and engagement, aligning with our core vision to reflect the
communities where we do business and put people first.