Online Merchandising Manager

COURTS (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Courts (Singapore) Pte. Ltd. is seeking an experienced Merchandising Lead for the Electrical category to own online targets and build seasonal calendars.

You will collaborate with Buyers, Merchandisers, Marketing, Content and Supply Chain to optimize range, pricing, promotions, navigation, and fulfillment, using data tools to drive traffic, conversions and profitability.

Qualifications

• 4-7 years in online merchandising or omni-channel category management.
• Strong understanding of retail math, sales and margins, inventory planning, and pricing frameworks.
• Hands-on experience with major e-commerce platforms (e.g., Salesforce Commerce Cloud) and web analytics tools (e.g., Google Analytics).
• Cross-functional leadership: aligning marketing, commercial buying, and logistics to hit unified goals.
• Advanced data manipulation skills (Excel/Sheets, Tableau) and ability to translate funnel data into actionable merchandising strategies.

Responsibilities

• Own the online targets for the Electrical category. Build and execute seasonal, promotional, and product-launch merchandising calendars (e.g., Black Friday, Mega Sales, Tech Week).
• Collaborate with Category Buyers and Commercial Merchandisers to ensure optimal online product range, competitive pricing, promotional mechanics, and timely replenishment of high-velocity electrical goods.
• Partner closely with the Digital Marketing teams on customer acquisition, retention, and paid performance campaigns (SEO, SEM, Paid Social, Affiliates).
• Partner with the online content team to optimize category navigation, landing pages, site search, product listings (PDPs), and recommendation widgets to maximize traffic conversion.
• Coordinate with Supply Chain and Fulfillment teams to track delivery lead times, order defect rates, and stock availability across fulfillment centers. Monitor operational metrics and resolve fulfillment bottlenecks.

Skills

Online merchandising

Omni-channel

Commercial acumen

Cross-functional leadership

Analytical skills

Tools

Salesforce Commerce Cloud

Google Analytics

Job description

Key Responsibilities

• Own the online targets for the Electrical category. Build and execute seasonal, promotional, and product-launch merchandising calendars (e.g., Black Friday, Mega Sales, Tech Week).
• Collaborate with Category Buyers and Commercial Merchandisers to ensure optimal online product range, competitive pricing, promotional mechanics, and timely replenishment of high-velocity electrical goods.
• Partner closely with the Digital Marketing teams on customer acquisition, retention, and paid performance campaigns (SEO, SEM, Paid Social, Affiliates).
• Partner with the online content team to optimize category navigation, landing pages, site search, product listings (PDPs), and recommendation widgets to maximize traffic conversion.
• Coordinate with Supply Chain and Fulfillment teams to track delivery lead times, order defect rates, and stock availability across fulfillment centers. Monitor operational metrics and resolve fulfillment bottlenecks.

Qualifications & Experience

• Experience: 4-7 years in online merchandising, omni channel category management, preferably within consumer electronics, small/large domestic appliances.
• Commercial Acumen: Strong understanding of retail math, sales and margins, inventory planning, and competitive pricing frameworks.
• Technical Proficiency: Hands-on experience with major e-commerce platforms (e.g., Salesforce Commerce Cloud) and web analytics tools (e.g., Google Analytics). Preferably with social commerce experience.
• Cross-Functional Leadership: Demonstrated track record of aligning marketing, commercial buying, and logistics functions to hit unified commercial goals.
• Analytical Skills: Advanced data manipulation skills (Excel/Sheets, Tableau); comfortable translating funnel data into actionable merchandising strategies.