On-Site Soft Services Lead: Facilities & Safety

HJA-Jones Lang LaSalle Property Consultants Pte Ltd; Singapore; On-site; SGD 58,000 - 96,000; Full time

Job summary

Jones Lang LaSalle Incorporated is recruiting for a Soft Services Lead in Singapore to oversee on-site service delivery across security, janitorial, environmental/grounds, and admin functions. You will coordinate vendor performance, manage safety and compliance, and serve as the primary liaison for stakeholders and clients.

The role emphasizes site inspections, incident reporting, and continuous improvement, with a focus on maintaining high service quality.

Qualifications

• 3–5 years of relevant experience managing or supporting soft and hard services within a facilities management environment.
• Strong vendor and contractor management skills.
• Excellent organizational and multitasking abilities across diverse service lines.
• Strong communication and stakeholder management skills.
• Proficiency in incident reporting, compliance documentation, and facilities management systems.
• Ability to conduct structured site inspections and drive corrective actions.
• Problem-solving mindset with attention to safety, compliance, and service quality.

Responsibilities

• Oversee security & safety delivery, including access control and incident reporting.
• Coordinate janitorial service delivery, inspections, and hygiene standards.
• Manage environmental & grounds activities; coordinate pest control and waste handling.
• Oversee site administration & asset management tasks (carpark decals, lockers).
• Plan and coordinate soft services for events and VIP visits; liaise with vendors and clients.
• Ensure vendor performance aligns with SLAs and regulatory requirements.

Skills

Vendor management

Organizational skills

Stakeholder communication

Incident reporting & compliance

Site inspections & corrective actions

Tools

Facilities management systems

Job description

Jones Lang LaSalle Incorporated is recruiting for a Soft Services Lead in Singapore to oversee on-site service delivery across security, janitorial, environmental/grounds, and admin functions. You will coordinate vendor performance, manage safety and compliance, and serve as the primary liaison for stakeholders and clients.

The role emphasizes site inspections, incident reporting, and continuous improvement, with a focus on maintaining high service quality.