GMP Facility Soft Services Supervisor

Jones Lang LaSalle Incorporated; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Jones Lang LaSalle Incorporated on-site in Singapore seeks a Soft Service Supervisor to oversee soft services including Transportation, Cafeteria, Waste Management, and Landscaping. You will coordinate vendors, ensure first-rate customer experience, and work between operations and clients to embed service excellence across all site activities.

The role requires 3–5 years in Soft Services/Housekeeping with GMP-regulated pharmaceutical or similar environments, and a strong track record in safety,

Qualifications

• Must have 3–5 years of Soft Services/Housekeeping experience with supervisory exposure
• Strong knowledge of cGMP, data integrity principles, SOPs, CAPA and QA collaboration
• Experience with IFM providers, SLAs/KPIs, audits, and regulatory compliance

Responsibilities

• Plan and schedule preventive and corrective maintenance for GMP manufacturing facility space.
• Coordinate with service providers for Transportation, Cafeteria, Waste Management, Landscaping, and handyman tasks.
• Perform regular site inspections and ensure safety, quality, and regulatory compliance.
• Submit safety observations; target 6 per month.
• Renew maintenance/service contracts timely; verify contractor work.
• Draft and revise GMP service plant SOPs and work instructions as needed.
• Provide vendor training (Data integrity, GMP) and assist employees with facilities inquiries.
• Collaborate with clients and suppliers on site facility requirements; manage incidents and emergency responses.
• Prepare monthly management reports and participate in site leadership meetings.

Skills

Leadership

Stakeholder management

Communication

Team training

GMP compliance

Education

Diploma/Degree in Facilities Management, Hospitality, Business Administration, Engineering, Life Sciences, Chemistry, or related field

Job description

Jones Lang LaSalle Incorporated on-site in Singapore seeks a Soft Service Supervisor to oversee soft services including Transportation, Cafeteria, Waste Management, and Landscaping. You will coordinate vendors, ensure first-rate customer experience, and work between operations and clients to embed service excellence across all site activities.

The role requires 3–5 years in Soft Services/Housekeeping with GMP-regulated pharmaceutical or similar environments, and a strong track record in safety,