Head of Soft Services & Facilities Operations

Jones Lang LaSalle Property Consultants Pte Ltd; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Jones Lang LaSalle Property Consultants Pte Ltd is seeking a Soft Services Lead to oversee on-site operations across security, janitorial, environmental/grounds management, and site administration. You will act as the primary point of contact for service delivery, vendor performance, and stakeholder coordination to ensure contract compliance and safety standards.

Your day-to-day includes supervising security protocols and VIP event support, coordinating janitorial schedules, managing

Qualifications

• 3–5 years of experience in facilities management.
• Strong vendor/contractor management skills.
• Excellent organizational and multitasking abilities.
• Strong communication and stakeholder management.
• Proficiency in incident reporting and compliance documentation.
• Ability to conduct site inspections and drive corrective actions.

Responsibilities

• Oversee soft services operations across the site.
• Coordinate security, janitorial, environmental/grounds management.
• Manage vendor performance against SLAs and KPIs across soft services.
• Plan and coordinate events and VIP visits.
• Ensure compliance with safety, regulatory, and client requirements.

Skills

Vendor management

Stakeholder management

Incident reporting

Site inspections

Facilities management

Compliance documentation

Problem solving

Tools

FM software

Job description

Jones Lang LaSalle Property Consultants Pte Ltd is seeking a Soft Services Lead to oversee on-site operations across security, janitorial, environmental/grounds management, and site administration. You will act as the primary point of contact for service delivery, vendor performance, and stakeholder coordination to ensure contract compliance and safety standards.

Your day-to-day includes supervising security protocols and VIP event support, coordinating janitorial schedules, managing