On-Site IT Support Engineer — Hands-on Growth
ANRADUS PTE. LTD.
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Job summary
ANRADUS PTE. LTD. is seeking an IT Support Engineer to join our North-East Singapore team. You will deploy and troubleshoot applications at customer sites, delivering remote and on-site technical support and handling a range of hardware, software, and network issues.
Candidates should have an IT/Electrical background with on-site deployment experience, strong networking knowledge, and familiarity with Windows Command Line and IIS. SQL knowledge is an advantage and teamwork is essential.
Qualifications
- ITE, Diploma or equivalent in Engineering, IT or related field.
- Experience in on-site deployment, debugging and technical customer support.
- Strong knowledge of network setup and troubleshooting.
- Familiar with Windows Command Line and IIS.
- SQL knowledge is advantageous.
Responsibilities
- Deploy, configure, and troubleshoot applications at customer sites.
- Provide remote and on-site technical support to customers.
- Diagnose and resolve hardware, software, and network-related issues.
- Handle customer enquiries and provide solutions for product and service issues.
- Perform network setup, Windows command-line, and IIS troubleshooting.
- Maintain records of customer enquiries, incidents, and resolutions.
- Generate system logs, usage reports, and bug reports.
- Work with software developers to resolve complex technical issues.
- Keep updated on system changes, product information, and technical updates.
Skills
Education
Tools
Job description
ANRADUS PTE. LTD. is seeking an IT Support Engineer to join our North-East Singapore team. You will deploy and troubleshoot applications at customer sites, delivering remote and on-site technical support and handling a range of hardware, software, and network issues.
Candidates should have an IT/Electrical background with on-site deployment experience, strong networking knowledge, and familiarity with Windows Command Line and IIS. SQL knowledge is an advantage and teamwork is essential.
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