On-Site IT & AV Service Engineer (24/7 Support)

NETe2 Asia Pte Ltd; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

NETe2 Asia Pte Ltd in Singapore is seeking an entry-level IT Support Technician to monitor network, server, and application health on a day-to-day basis. You will join a rotating weekly on-call roster to provide 24/7 helpdesk support and respond on-site to troubleshoot faults.

You should have a Diploma in Electrical/Electronic Engineering, Computer Engineering, IT Networking, or related field, and basic knowledge of IT networks, Microsoft OS, and computer hardware.

Qualifications

• Diploma in Electrical/Electronic Engineering, Computer Engineering, IT Networking, or related field.
• Basic knowledge of IT networks, Microsoft OS, and computer hardware.
• Exposure to cloud platforms (AWS, Azure) or AV systems is a bonus — but not required.
• Strong problem-solving mindset with a willingness to learn.
• Good communicator who works well in a team and under pressure.
• Fresh graduates and career switchers are welcome to apply.

Responsibilities

• Monitor and maintain network, server, and application health day-to-day.
• Provide 24/7 helpdesk support on a rotating weekly roster, one to two weeks per month (with standby and overtime allowance).
• Respond on-site to troubleshoot and resolve IT and AV faults.
• Perform routine maintenance — firmware updates, patching, asset tracking.
• Liaise with vendors to manage system recoveries and escalations.

Skills

IT networks basics

Microsoft OS basics

Computer hardware basics

Cloud platforms exposure (AWS/Azure)

Education

Diploma in Electrical/Electronic Engineering, Computer Engineering, IT Networking, or related field

Job description

NETe2 Asia Pte Ltd in Singapore is seeking an entry-level IT Support Technician to monitor network, server, and application health on a day-to-day basis. You will join a rotating weekly on-call roster to provide 24/7 helpdesk support and respond on-site to troubleshoot faults.

You should have a Diploma in Electrical/Electronic Engineering, Computer Engineering, IT Networking, or related field, and basic knowledge of IT networks, Microsoft OS, and computer hardware.