Office Operations Senior Executive

SUNTEC REAL ESTATE SERVICES MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

Suntec Real Estate Services Management PTE. LTD. is responsible for the daily operations of Suntec Office Towers, handling occupant relations, and ensuring safety and compliance across building services. The role requires the ability to manage contractors and renew licenses effectively.

The ideal candidate has a Higher Nitec in Facility Management or Building Engineering, some experience, and strong PC and English skills to support seamless asset operations.

Qualifications

• Higher Nitec in Facility Management, Building Engineering or related discipline.
• 1 year of working experience preferred.
• Conversant in Building Maintenance & Strata Management Act is a plus.
• Demonstrates drive, initiative and problem-solving skills.
• PC literacy in Microsoft Office applications.
• Fluent in both written and spoken English.

Responsibilities

• Assist managers in daily operations for Suntec Office Towers.
• Attend to occupants' feedback and manage relations.
• Investigate issues and apply effective defect rectification methods.
• Oversee fitting-out works ensuring rules, authorities' requirements and safety standards are met.
• Coordinate with contractors/vendors to ensure timely completion and KPI adherence.
• Ensure renewal of term contracts and statutory licenses is completed on time.
• Raise POs and certify job completion by contractors/vendors.
• Manage and update online systems including occupant portal, digital directory, access control and online PTW.

Skills

English fluency

Problem solving

Initiative and drive

Microsoft Office proficiency

Education

Higher Nitec in Facility Management or Building Engineering

Tools

Microsoft Office

Job description

Suntec Real Estate Services Management (“Suntec-RES”, formerly known as ESR Real Estate Services Management) is the real estate services arm of Tang Organization.

For over a decade, Suntec-RES has been entrusted by asset owners to deliver bespoke, best-in-class real estate solutions. We manage a portfolio of iconic retail and commercial properties spanning close to 3 million square feet, valued at approximately S$8 billion. Our tailored approach integrates advanced property technology and sustainable practices to optimise asset performance and drive long-term value.

Our commitment to excellence and innovation ensures that we maximise the potential of our clients’ assets, from project development to asset enhancement.

Suntec-RES is backed by Tang Organization, an established multinational conglomerate with integrated capabilities across the real estate value chain, including investment, development, management, and hospitality.

Main Duties & Responsibilities

• Assist the managers in overseeing the daily operations for Suntec Office Towers
• Attend to feedback and manage relation of occupants
• Investigate and follow up with appropriate methodology and effective defect rectification works
• Attend and manage fitting-out works to ensure house rules, authorities’ requirement and prescribed safety standards are complied
• Liaise and co-ordinate with contractors / vendors to ensure that their works/service delivery are completed on time and as per contract requirements and agreed KPIs
• Ensure timely implementation and completion in renewal of term contracts and statutory licenses
• Raise PO and certify job completion / delivery undertaken by contractors / vendors
• Manage and update online systems including occupant portal, digital directory, access control and online PTW

Job Requirements

• Candidate must possess at least a Higher Nitec in Facility Management, Building Engineering or related discipline
• Preferably 1 year(s) of working experience in the related field
• Conversant in the Building Maintenance and Strata Management Act will be an added advantage
• Possess drive, initiatives and problem-solving skills
• PC literacy in Microsoft Office Applications
• Fluent in bothwritten and spoken English