Network Engineer (Technical Presentations / CCNA / North)

EA RECRUITMENT PTE. LTD.; Singapore; On-site; SGD 56,000 - 67,000; Full time

Benefits offered by this job

AWS Bonus

Excellent Welfare

Job summary

EA RECRUITMENT PTE. LTD. in Singapore is seeking an experienced Network Engineer to provide pre-sales and technical support for networking solutions.

You will conduct product demonstrations, testing, and troubleshooting, and help deliver implementations onsite or remotely. This role requires a degree in computer communications or network engineering, at least 3 years in network post-sales/tech support, and CCNA certification preferred.

Qualifications

• Degree in Computer Communications or Network Engineering (or equivalent).
• Minimum 3 years experience in network equipment post-sales/technical support.
• CCNA certification is a plus.

Responsibilities

• Provide pre-sales and technical support by understanding customer requirements and recommending suitable networking products and solutions.
• Conduct product demonstrations, technical presentations, testing and troubleshooting for customers.
• Support the implementation and delivery of networking solutions, including onsite/remote technical support and documentation.
• Provide after-sales technical support, diagnosing and resolving network, connectivity and product-related issues.
• Conduct customer training and technical guidance where required.
• Work closely with customers, internal teams and regional stakeholders to ensure smooth project delivery and timely resolution of technical issues.
• Contribute to technical documentation, knowledge sharing and process improvement.
• Support other infrastructure and technical projects as required.

Skills

Pre-sales support

Technical demonstrations

Networking solutions

Documentation

Education

Degree in Computer Communications/Network Engineering

Tools

CCNA

Job description

Salary range: $5000 - $6000

AWS and Performance Bonus provided

Working days & hours: 9:00AM – 6:00PM (Monday – Friday)

Working Location: Ang Mo Kio

Excellent Welfare & Benefits

Well Established Network Provider Company

Job Scope

• Provide pre-sales and technical support by understanding customer requirements and recommending suitable networking products and solutions.
• Conduct product demonstrations, technical presentations, testing and troubleshooting for customers.
• Support the implementation and delivery of networking solutions, including onsite/remote technical support and documentation.
• Provide after-sales technical support, diagnosing and resolving network, connectivity and product-related issues.
• Conduct customer training and technical guidance where required.
• Work closely with customers, internal teams and regional stakeholders to ensure smooth project delivery and timely resolution of technical issues.
• Contribute to technical documentation, knowledge sharing and process improvement.
• Support other infrastructure and technical projects as required.

Requirement

• Degree in Computer Communications, Network Engineering or equivalent
• Minimum 3 years related experience in network equipment after-sales/technical support
• Possess CCNA certificate will be an advantage