Network Engineer — Pre-Sales & Technical Support

EA RECRUITMENT PTE. LTD.

Singapore

On-site

SGD 56,000 - 67,000

Full time

11 days ago

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Benefits offered by this job

AWS and Performance Bonus

Excellent Welfare & Benefits

Job summary

EA Recruitment Pte. Ltd. is recruiting for a Network Support Engineer in Singapore, based in Ang Mo Kio. You will provide pre-sales and post-sales technical support for networking products, conduct demos, and assist with project delivery.

Requirements: degree in Computer Communications or Network Engineering, at least 3 years in network after-sales/technical support; CCNA is a plus. Salary SGD 5,000–6,000 monthly, with AWS and performance bonus, plus welfare benefits.

Qualifications

Degree in Computer Communications or Network Engineering or equivalent.
Minimum 3 years related experience in network equipment after-sales/technical support.
CCNA certificate will be an advantage.

Responsibilities

Provide pre-sales and technical support by understanding customer requirements and recommending suitable networking products and solutions.
Conduct product demonstrations, technical presentations, testing and troubleshooting for customers.
Support the implementation and delivery of networking solutions, including onsite/remote technical support and documentation.
Provide after-sales technical support, diagnosing and resolving network, connectivity and product-related issues.
Conduct customer training and technical guidance where required.
Work closely with customers, internal teams and regional stakeholders to ensure smooth project delivery and timely resolution of technical issues.
Contribute to technical documentation, knowledge sharing and process improvement.
Support other infrastructure and technical projects as required.