Multi-Site Hotel Operations Manager

CKSE PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A service operations company in Singapore is seeking an experienced Operations Manager to coordinate cleaning tasks across various locations including offices and malls. The ideal candidate will manage teams, handle client relations, and maintain high service standards. Key responsibilities include ensuring efficient operations, supervising staff, and reporting on service quality. Applicants should have at least 3 years of relevant experience and strong leadership skills. Availability for shift work and urgent situations is required.

Qualifications

• Minimum 3 years of experience in cleaning, hotel housekeeping, or service operations.
• Must be willing to work 6 days a week and be on standby for urgent operations.
• A valid Class 3 driving license is an advantage.

Responsibilities

• Coordinate and manage daily cleaning tasks across multiple sites.
• Lead, train, and support supervisors and cleaning staff.
• Act as the main point of contact for clients regarding operational matters.
• Manage inventory and prepare daily/weekly reports.
• Prepare daily/weekly reports on service quality.

Skills

Leadership skills

Communication skills

Problem-solving skills

Ability to work independently

Microsoft Office proficiency

Education

Degree or equivalent qualification

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

A service operations company in Singapore is seeking an experienced Operations Manager to coordinate cleaning tasks across various locations including offices and malls. The ideal candidate will manage teams, handle client relations, and maintain high service standards. Key responsibilities include ensuring efficient operations, supervising staff, and reporting on service quality. Applicants should have at least 3 years of relevant experience and strong leadership skills. Availability for shift work and urgent situations is required.