Multi-Outlet Restaurant Manager — Guest Experience & Ops

IHG Hotels & Resorts; Singapore; On-site; SGD 65,000 - 90,000; Full time

Benefits offered by this job

Room and dining discounts

Training opportunities

Career development support

Job summary

IHG Hotels & Resorts is seeking a Restaurant Manager to oversee daily operations of the restaurant, In-Room Dining (IRD) and quick service outlets in Singapore. You will lead the service team, ensure brand standards, manage cost controls, and drive revenue while collaborating closely with the culinary team.

You will develop and mentor staff, manage scheduling, and uphold hygiene and safety standards. The role requires multi-outlet experience, strong leadership, and flexible hours including

Qualifications

• Diploma or Degree in Hospitality Management or related field.
• Minimum 3–5 years of restaurant management experience, preferably with multi-outlet exposure.
• Strong leadership and interpersonal skills.
• Strong operational and financial acumen.
• Experience managing multiple service concepts is an advantage.
• Ability to work flexible hours including weekends and public holidays.
• Strong problem-solving and decision-making ability.

Responsibilities

• Oversee daily restaurant, IRD, and quick service operations across outlets.
• Maintain high service standards across all service outlets.
• Lead, coach and develop restaurant, IRD, and quick service teams.
• Monitor revenue, costs, inventory and upselling opportunities.
• Coordinate with Executive Chef, culinary, sales and events teams.
• Ensure hygiene, safety and licensing compliance across sites.
• Manage staffing, scheduling and training; ensure grooming and service standards.

Skills

Restaurant management

Leadership

Operational management

Financial acumen

Multi-outlet experience

Flexibility

Problem solving

Education

Diploma or Degree in Hospitality Management or related field

Job description

IHG Hotels & Resorts is seeking a Restaurant Manager to oversee daily operations of the restaurant, In-Room Dining (IRD) and quick service outlets in Singapore. You will lead the service team, ensure brand standards, manage cost controls, and drive revenue while collaborating closely with the culinary team.

You will develop and mentor staff, manage scheduling, and uphold hygiene and safety standards. The role requires multi-outlet experience, strong leadership, and flexible hours including