Mobile Platform & System Engineer

Singtel Group; Singapore; On-site; SGD 85,000 - 120,000; Full time

Job summary

A leading telecommunications company in Singapore is seeking an experienced IT Project Manager. You will be responsible for end-to-end service design and implementation of key platform projects, managing integrations, and ensuring service performance. Candidates should have a degree in Computer Science or Engineering, with 8-15 years of project management experience and expertise in Agile methodologies and API technologies. This role offers opportunities for growth within a vibrant workplace.

Qualifications

• 8 - 15 years IT project management experience.
• Experience leading large-scale platforms or systems projects.
• Solid understanding and hands-on experience with API technologies.

Responsibilities

• Responsible for E2E service design and implementation of key platform projects.
• Manage the integration of 3rd party applications.
• Establish the process and support for Day 1 provisioning and SLA management.
• Ensure alignment with internal delivery and support teams.
• Responsible for Service Performance and SLA management.

Skills

Project management

Agile methodologies

API technologies

Cybersecurity knowledge

Effective presentation

Collaboration

Conflict management

CRM, OSS/BSS, CPQ experience

Education

Degree/Diploma in Computer Science or Engineering

Job description

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At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

Make an Impact by:

• Responsible for E2E service design and implementation of key platform projects for CPaaS and IOT, working with key stakeholders to align the architecture, system interfaces and specifications for implementation and support.
• Manage the integration of 3rd part applications by working directly with the applications providers to ensure the integration interfaces, specifications and requirements are aligned externally and internally within relevant stakeholder groups and supporting systems.
• Establish the process and support for Day 1 provisioning as well as Day 2 support flows, resourcing and SLA management metrics.
• Ensure the alignment with internal delivery and support teams.
• Responsible for Service Performance as well as SLA management.
• Key interface and SPOC for infosec matters for platform services.

Skills for Success:

• Degree/ Diploma in Computer Science, Engineering or a related discipline.
• 8 - 15 years IT project management experience.
• Experience leading large-scale platforms or systems projects.
• Demonstrated experience in project management, with strong exposure to Agile delivery methodologies.
• Solid understanding and hands-on experience with API technologies and integrations.
• Knowledge of cybersecurity systems, including relevant frameworks and industry standards.
• Effective presentation abilities.
• Strong collaborator and facilitator.
• Good problem and conflict management skill.
• Experience in CRM, OSS/BSS, CPQ.
• Familiar with platform building.

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!