Managing Director

ATH7 SG CARGO & TRADING PTE. LTD.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading salon and trading company in Singapore is looking for a dedicated leader to define business strategies and oversee daily operations. You will be responsible for driving revenue growth and ensuring the highest service quality. The ideal candidate possesses strong skills in forecasting, financial management, and customer experience. This role involves mentoring managers and staff, managing budgets, and enhancing brand experience across outlets.

Responsibilities

• Define and execute the company’s business strategy and growth plans.
• Drive revenue growth while maintaining service quality.
• Oversee daily operations for efficiency and professionalism.
• Lead and develop Salon Managers and support teams.
• Full P&L responsibility, including budgeting and cost management.
• Safeguard and enhance the salon’s brand image and service standards.

Skills

Forecasting

Customer Experience

Stress Management

Inventory Management

Pricing Strategy

Administration

Payroll Management

Data Entry

Business Strategy

Regulatory Compliance

Pressure Management

Revenue Growth

Budgeting

Cash Flow Management

Performance Management

Job description

Roles & Responsibilities

Key Responsibilities

• Define and execute the company’s business strategy, growth plans, and brand positioning
• Drive revenue growth while maintaining service quality and cost control
• Identify opportunities for expansion, new outlets, partnerships, or service offerings
• Ensure compliance with local regulations, employment laws, and industry standards

Business & Strategic Leadership

• Define and execute the company’s business strategy, growth plans, and brand positioning
• Drive revenue growth while maintaining service quality and cost control
• Identify opportunities for expansion, new outlets, partnerships, or service offerings
• Ensure compliance with local regulations, employment laws, and industry standards

Operations Management

• Oversee daily salon operations to ensure smooth, efficient, and professional execution
• Establish and enforce SOPs for service quality, hygiene, customer experience, and retail sales
• Monitor KPIs including sales, productivity, staff utilisation, and customer retention
• Resolve operational issues promptly and decisively
• Lead, mentor, and develop Salon Managers, Stylists, and Support Teams
• Build a strong service-oriented culture focused on professionalism and accountability
• Oversee recruitment, training, performance management, and staff retention
• Implement incentive schemes aligned with business performance
• Full P&L responsibility, including budgeting, forecasting, and cost management
• Monitor cash flow, pricing strategy, commissions, and inventory control
• Work closely with finance and HR on payroll, incentives, and profitability analysis

People & Culture Leadership

• Lead, mentor, and develop Salon Managers, Stylists, and Support Teams
• Build a strong service-oriented culture focused on professionalism and accountability
• Oversee recruitment, training, performance management, and staff retention
• Implement incentive schemes aligned with business performance

Financial & Commercial Management

• Full P&L responsibility, including budgeting, forecasting, and cost management
• Monitor cash flow, pricing strategy, commissions, and inventory control
• Work closely with finance and HR on payroll, incentives, and profitability analysis

Brand & Customer Experience

• Safeguard and enhance the salon’s brand image and service standards
• Ensure consistent customer experience across all outlets
• Handle high-level customer escalations and maintain long‑term client loyalty
• Collaborate with marketing teams on promotions, campaigns, and brand visibility

Tell employers what skills you have

• Forecasting
• Customer Experience
• Stress
• Inventory
• Pricing Strategy
• Administration
• Payroll
• Data Entry
• Business Strategy
• Compliance
• Pressure
• Revenue Growth
• Budgeting
• Cash Flow
• Performance Management

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