Manager (Operations Capability)

MINDEF; Singapore; On-site; SGD 67,000 - 112,000; Full time

Job summary

MINDEF invites applications for a role focused on developing and strengthening operational capability in service delivery for MINDEF/SAF. You will shape business continuity planning, crisis preparedness, and ensure essential services run during national emergencies.

Key tasks include defining critical functions, developing SOPs, coordinating parliamentary duties, managing the MINDEF Intranet, and ensuring system availability with multiple stakeholders. Appointment is commensurate with experience.

Qualifications

• At least 3 years of relevant experience in organisational planning and development or business continuity planning.
• Experience in operations management or contingency planning is a plus.
• Strong planning and coordination skills.
• Excellent written and verbal communication across levels.
• Ability to manage multiple workstreams and stakeholders.

Responsibilities

• Define operational roles and identify critical functions and dependencies.
• Develop practical SOPs and capabilities, and exercise these plans to ensure they work when needed.
• Coordinate parliamentary duties and responses for Parliamentary Questions, COS Debate and other sessions.
• Manage the MINDEF Intranet business operations and development.
• Plan and coordinate the National Day Observance Ceremonies (NDOCs) and related activities.
• Ensure the availability and relevance of MINDEF/SAF Intranet systems and processes for service continuity.
• Coordinate with multiple stakeholders.

Skills

Planning skills

Coordination skills

Written and verbal communication

Stakeholder management

Job description

What the role is:

You develop and enhance operational capability in the domain of service delivery for MINDEF/SAF, shaping business continuity planning and crisis preparedness initiatives that maintain essential services during national emergencies.

What you will be working on:

• Define operational roles and identify critical functions and dependencies
• Develop practical SOPs and capabilities, and exercise these plans to ensure they work when needed
• Coordinate parliamentary duties and responses for Parliamentary Questions (PQ), Committee of Supply (COS) Debate and other Parliamentary sessions and processes for MINDEF/SAF
• Manage the MINDEF Intranet business operations and development
• Plan and coordinate the National Day Observance Ceremonies (NDOCs)Challenge(s)
• Ensuring the availability and relevance of the MINDEF/SAF Intranet systems and processes for service continuity
• Coordinating with multiple stakeholders

What we are looking for:

• At least 3 years of relevant working experience in organisational planning and development, business continuity planning, or resource planning and management is preferred
• Experience in operations management, contingency planning, or organisational readiness would be an advantage
• Strong planning and coordination skills
• Strong written and verbal communication skills
• Ability to communicate clearly across different levels of the organisation
• Ability to manage multiple workstreams and stakeholders
• Ability to think through operational scenarios, identify dependencies, and translate plans into practical actions

Appointment will be commensurate with your experience.Only shortlisted candidates will be notified.

About MINDEF

The mission of MINDEF and the Singapore Armed Forces is to enhance Singapore's peace and security through deterrence and diplomacy, and should these fail, to secure a swift and decisive victory over the aggressor.The Defence Executive Officer (DXO) scheme is the non-uniformed career scheme of MINDEF that offers myriad opportunities in various job functions, such as corporate communications, cyber security, data analytics and visualisation, defence policy, finance, HR, psychology, and more. Embodying the same level of commitment towards defence, DXOs work together with their military counterparts to contribute to MINDEF/SAF’s mission and ensure Singapore's security and stability. United by this common cause, our lines of defence complement each other to secure the prosperity and progress of our nation.