Manager - Centre (Senior Care & Active Aging)

TALENT TRADER GROUP PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading community organization in Singapore seeks an experienced individual to lead operations at multiple Active Ageing Centres. This role involves supervising staff, ensuring compliance with guidelines, and managing daily operations of a community café. Candidates should possess a diploma or degree, with at least 5 years of relevant experience in operations management and team leadership. This position supports community engagement through innovative programming and outreach activities.

Qualifications

• Minimum 5 years of relevant work experience.
• Proven experience in team leadership and operations management.
• Experience in managing aging centre is a plus.

Responsibilities

• Lead operations of Active Ageing Centres.
• Supervise and mentor team members.
• Ensure compliance with operational guidelines.
• Manage daily operations of the community café.
• Drive outreach and engagement activities.

Skills

Team leadership

Operations management

Community engagement

Stakeholder engagement

Education

Diploma or Degree

Job description

Responsibilities

• Lead the overall operations of multiple Active Ageing Centres
• Supervise and mentor Supervisors, fostering a positive and supportive team environment.
• Ensure compliance by developing/updating SOPs, emergency plans, and operational guidelines.
• Handle incidents, audits, public enquiries, feedback, and all required documentation.
• Track attendance, programme participation, and befriending data, ensuring timely reporting to AIC/MOH.
• Oversee facility maintenance, procurement, vendor coordination, and cost‑effective resource management.
• Plan manpower deployment to ensure sufficient staffing across centres.
• Manage the daily operations of the community café, including budgeting, procurement, and supplier flow.
• Guide staff and volunteers in café operations to ensure financial accountability and sustainability.
• Review café performance and ensure it supports community engagement mission.
• Lead outreach and engagement activities within the centre’s service boundary.
• Support innovative programme design tailored to community needs.
• Oversee befriending and buddying initiatives for seniors.
• Drive the ABCD (Asset‑Based Community Development) approach by recruiting and empowering local volunteers.
• Manage volunteer recruitment, training, and database maintenance.
• Evaluate programmes to measure outcomes and improve effectiveness.
• Build strong relationships with community partners, donors, and volunteers.
• Collaborate closely with healthcare and social service partners (e.g., Polyclinics, GPs, SSO, SGO) for coordinated referrals and integrated care.

Qualifications

• Diploma or Degree holder
• Minimum 5 years of relevant work experience and proven experience in team leadership, operations management, and stakeholder engagement
• Experience in managing aging centre will be a plus point

Interested applicants for the above advertised position(s), please kindly click the APPLY button below or send in your updated resume to [e-mail]

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Reg. No.: R1985956 VIVIEN TAN

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