Management Associate (Operations)

THINK TEACH GROUP PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A progressive education group in Singapore is seeking a Management Associate to support teaching and operations. The role involves client communication, content preparation, and collaboration with internal teams. Ideal candidates have a Bachelor’s degree, strong English skills, and some experience in education or client servicing. This dynamic position offers a competitive salary, structured training, and leadership development opportunities within the organization.

Benefits

Competitive salary package

Paid leave and public holidays

Medical benefits

5-day work week

Exposure across multiple brands

Structured career progression

Team events and training workshops

Qualifications

• 1–3 years of experience in education, client servicing, or related roles preferred.
• Comfortable working on weekends (Saturday/Sunday).
• Willing to travel across centres when required.

Responsibilities

• Support teaching and class management across Primary and/or Secondary levels.
• Prepare lesson materials, curriculum content, and academic resources.
• Assist in the creation of teaching-related content and videos for marketing.
• Communicate with parents and provide clear feedback on student progress.
• Handle client inquiries and resolve issues promptly.
• Manage student and parent accounts, records, and reporting.
• Collaborate with internal teams to enhance client experience.
• Support group-level initiatives and cross-brand projects.

Skills

Strong command of English (spoken and written)

Interpersonal skills

Communication skills

Organisational skills

Proactive mindset

Detail-oriented mindset

Education

Bachelor’s degree

Tools

CRM or education management systems

Job description

Join the Think Teach Group – Shaping Thinkers Across Every Stage

The Think Teach Group is a leading education group dedicated to nurturing confident, capable thinkers from Primary through Junior College and beyond. Through our brands — including Think Teach Academy (Primary) and Macro Academy (Secondary & JC) — we deliver research-backed, exam-smart, and future‑ready education across physical centres and online platforms.

With multiple centres across Singapore and a growing regional footprint, we are united by one philosophy: Teaching Smart & Thinking Smart.

Position: Management Associate

We are looking for driven, adaptable, and people‑oriented individuals to join the Think Teach Group as Management Associates. This role is designed for high‑potential candidates who want hands‑on exposure across teaching, operations, client experience, and content — and who aspire to grow into leadership roles within the group.

Key Responsibilities

• Support teaching and class management across Primary and/or Secondary levels (subject alignment based on background)
• Prepare lesson materials, curriculum content, and academic resources
• Assist in the creation of teaching‑related content and videos for marketing and parent education
• Communicate with parents and provide clear, timely feedback on student progress
• Handle client enquiries and resolve issues professionally and promptly
• Manage student and parent accounts, records, and basic reporting
• Collaborate with internal teams (academic, sales, marketing, operations) to enhance the overall client experience
• Support group‑level initiatives and cross‑brand projects where required

Training & Professional Development

As a Management Associate, you will undergo structured training across:

• Academic content mastery and teaching frameworks
• Classroom and student management strategies
• Parent communication and stakeholder management
• Exposure to group operations, marketing, and education strategy

This role is intentionally broad to help you develop a strong understanding of how a modern education group operates.

Requirements

• A good Bachelor’s degree
• Strong command of English (spoken and written)
• 1–3 years of experience in education, client servicing, or related roles preferred
• Strong interpersonal, communication, and organisational skills
• Positive, proactive, and detail‑oriented mindset
• Comfortable working on weekends (Saturday/Sunday)
• Willing to travel across centres when required
• Familiarity with CRM or education management systems is an advantage

Perks & Benefits

• Competitive salary package
• Paid leave and public holidays
• Medical benefits
• 5‑day work week
• Exposure across multiple brands within the Think Teach Group
• Structured career progression and leadership development opportunities
• Team events, training workshops, and continuous learning culture

If you’re passionate about education, enjoy working with people, and want to grow with a mission‑driven education group, we’d love to hear from you.

Apply now and be part of the Think Teach Group — shaping thinkers at every stage of their journey.