Luxury Reservations & Events Specialist

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 39,000 - 45,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is seeking a Reservations & Revenue professional in Singapore to act as a primary contact for restaurant bookings, private dining and events.

You will deliver personalised service, understand guest needs and proactively convert enquiries into confirmed reservations while supporting revenue growth. Key duties include managing reservations across channels, recording guest preferences, coordinating private dining and catering, and building strong relationships with

Qualifications

• Experience in guest relations or reservations in luxury hospitality.
• Familiar with reservation systems and CRM databases.
• Knowledge of luxury dining and wine is an asset.

Responsibilities

• Manage reservations across telephone, email, online and other channels.
• Record guest preferences, dietary needs and special requests accurately.
• Optimise table allocation and capacity with ops teams.
• Convert enquiries into confirmed bookings and drive revenue growth.
• Develop relationships with regular, corporate and VIP guests.
• Handle guest communications promptly and professionally across channels.
• Coordinate private dining, events and catering enquiries.
• Provide discreet handling of guest information.

Skills

Guest relations

Reservations handling

Luxury hospitality

Fine dining

Premium customer service

Tools

Reservation management systems

CRM/database tools

Job description

The Supreme HR Advisory Pte. Ltd. is seeking a Reservations & Revenue professional in Singapore to act as a primary contact for restaurant bookings, private dining and events.

You will deliver personalised service, understand guest needs and proactively convert enquiries into confirmed reservations while supporting revenue growth. Key duties include managing reservations across channels, recording guest preferences, coordinating private dining and catering, and building strong relationships with