Logistics Operations & Fulfillment Specialist

EAST EMPLOYMENT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading employment firm in Singapore is seeking a customer support professional to handle new customer creation and order management. The ideal candidate will have a degree and 4-5 years of experience, preferably in the Manufacturing or Semicon industry. Proficiency in MS Office and ERP systems like SAP is essential. The position requires good communication skills and the ability to work in a multi-cultural environment. There may be a need for 24/7 standby and working after hours.

Qualifications

• Min 4-5 years of relevant working experience.
• Prior experience in the Manufacturing/Semicon industry is an added advantage.
• Good knowledge about transport/shipping and INCO-terms.
• Knowledge and certification to issue 'Dangerous Goods' documents are advantageous.

Responsibilities

• Provides customer facing support for new customer creation, product/service contract and order management.
• Manages overall customer performance to forecast and forecast consumption.
• Proactively manages customer orders and shipments, resolving any issues before shipment.
• Monitors and supports sales efforts.

Skills

Good communication and interpersonal skills

Proficient in MS Office

Ability to handle multiple ERP systems

Knowledge about freight forwarding industry

Ability to work in a multi-cultural team

Education

Min Degree Holder

Tools

SAP

Lotus Notes tools

Job description

A leading employment firm in Singapore is seeking a customer support professional to handle new customer creation and order management. The ideal candidate will have a degree and 4-5 years of experience, preferably in the Manufacturing or Semicon industry. Proficiency in MS Office and ERP systems like SAP is essential. The position requires good communication skills and the ability to work in a multi-cultural environment. There may be a need for 24/7 standby and working after hours.