Logistics Operation

POGLI ENERGY PTE. LTD.; Singapore; On-site; SGD 36,000 - 65,000; Full time

Job summary

POGLI ENERGY PTE. LTD. is seeking a Logistics Coordinator in Singapore to manage customer inquiries, secure freight quotes, and negotiate with carriers.

You will book cargo space, monitor shipments, and ensure accurate documentation and billing. Strong English and Mandarin skills are essential, along with independent work capabilities and MS Office proficiency. Join a dynamic team responsible for coordinating cargo flow, tracking milestones, and maintaining customer relationships through

Qualifications

• Diploma or above in Shipping, Logistics, Supply Chain or a related discipline.
• At least 1 year of hands-on experience in the related field is required.
• Candidates must be proficient in Both English and Mandarin.
• Proficiency in MS Applications.
• Good communication & coordination skills.
• Able to work independently.

Responsibilities

• Communicate with customers, request freight rates from shipping lines, airlines, or trucking companies, provide freight quotes and logistics solutions, and negotiate contracts with carriers.
• Accept formal bookings or contracts from customers and review the terms and conditions.
• Book cargo space or sign contracts with shipping lines or airlines, arrange the booking process, and coordinate cargo pickup and delivery with trucking companies.
• Monitor the actual physical flow of cargo to ensure smooth and safe shipping.
• Track the real-time transportation status of the cargo and report key milestones to customers.
• Inform customers immediately in event of unexpected situations and collaborate with relevant departments to provide solutions.
• Prepare, verify, and issue various shipping documents, and assist with required paperwork.
• Accurately verify AR/AP generated by shipments, input into system, generate invoices, and coordinate invoicing and payment with finance and customers.
• Collect customer feedback to improve service satisfaction and support sales in maintaining long-term relationships.

Skills

Communication

Coordination

Multitasking

MS Office

Education

Shipping/Logistics Diploma

Tools

MS Office

Job description

Responsibilities

• Customer Communication: Receive customers' inquiries, request freight rates from shipping lines, airlines, or trucking companies based on customer requirement, provide freight quotes and logistics solutions, and negotiate contracts with carriers.
• Booking Acceptance: Accept formal bookings or contracts from customers and review the terms and conditions of the booking or contract.
• Space Booking & Contracting: Book cargo space or sign contracts with shipping lines or airlines, arrange the booking process, and coordinate cargo pickup and delivery with trucking companies.
• Process & Milestone Monitoring: Monitor the actual physical flow of cargo to ensure smooth and safe shipping.
• Status Tracking & Updates: Track the real-time transportation status of the cargo and proactively report key milestones to customers.
• Exception & Incident Handling: Inform customers immediately in the event of unexpected situations - such as collaborate with relevant departments by providing solutions.
• Documentation Preparation & Verification: Responsible for preparing, verifying, and issuing various shipping documents, and assisting with any required paperwork.
• Expense Entry & Settlement: Accurately verify all accounts receivable (AR) and accounts payable (AP) generated by the shipment, input them into the system, generate billings (Invoice/Debit Note), and coordinate invoicing and payment settlement with both the finance department and customers.
• Customer Relationship Maintenance: Collect customer feedback to improve service satisfaction, to assist the sales team in maintaining long-term customer relationships.

Requirements

• Diploma or above in Shipping, Logistics, Supply Chain or a related discipline.
• At least 1 year of hands-on experience in the related field is required.
• Candidates must be proficient in Both English and Mandarin.
• Proficiency in MS Applications.
• Good communication & coordination skills.
• Able to work independently.