Life Policy Servicing Lead

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading insurance firm in Singapore is seeking an experienced professional to support policy servicing functions in life business. This role requires delivering high-quality service to customers, managing a team of servicing executives, and ensuring compliance with regulations. Ideal candidates will have over 6 years in life insurance operations with strong knowledge in policy servicing and premium management. The position offers an opportunity to drive efficiency and support business objectives.

Qualifications

• At least 6 years of life insurance operations experience.
• Good knowledge in policy servicing and premium management.
• Preferably possess relevant insurance certifications.

Responsibilities

• Deliver high quality, accurate and prompt service to customers.
• Manage and provide guidance to a team of policy servicing executives.
• Investigate root causes of system errors and collaborate with IT.

Skills

Life insurance operations knowledge

Policy servicing expertise

Team management

Customer service excellence

Education

Degree holder

Tools

AS400 system

Job description

A leading insurance firm in Singapore is seeking an experienced professional to support policy servicing functions in life business. This role requires delivering high-quality service to customers, managing a team of servicing executives, and ensuring compliance with regulations. Ideal candidates will have over 6 years in life insurance operations with strong knowledge in policy servicing and premium management. The position offers an opportunity to drive efficiency and support business objectives.