Licensing Operations Coordinator

Saap; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

Saap is seeking an Operations & Administrative Executive to support licensing processes within the government sector in Singapore. You will handle licence applications, renewals, payments, and document management while coordinating with applicants and internal teams.

The role requires a Diploma, strong organisational skills, and proficiency in Word, Excel and PowerPoint. You will maintain digital records, assist with system testing, and provide general administrative support to the team.

Qualifications

• Diploma in any discipline; business Administration or related studies preferred.
• Prior administrative, operations or licensing support experience is advantageous
• Meticulous and organised, with the ability to manage multiple cases and deadlines
• Good communication skills and comfortable liaising with applicants
• Proficient in Microsoft Word, Excel and PowerPoint

Responsibilities

• Process licence applications, renewals, updates and terminations
• Follow up with applicants on supporting documents, clarifications and outstanding payments
• Prepare payment reminders and acknowledgement letters
• Track licensing cases, outstanding payments and monthly statistics
• Maintain digital records and upload documents into SharePoint
• Assist with system testing, defect logging and verification of fixes
• Provide general administrative and operational support to the team

Skills

Administrative experience

Multitasking

Communication

Organised

Education

Diploma (any discipline)

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Saap is seeking an Operations & Administrative Executive to support licensing processes within the government sector in Singapore. You will handle licence applications, renewals, payments, and document management while coordinating with applicants and internal teams.

The role requires a Diploma, strong organisational skills, and proficiency in Word, Excel and PowerPoint. You will maintain digital records, assist with system testing, and provide general administrative support to the team.