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Saap is seeking an Operations & Administrative Executive to support licensing processes within the government sector in Singapore. You will handle licence applications, renewals, payments, and document management while coordinating with applicants and internal teams.
The role requires a Diploma, strong organisational skills, and proficiency in Word, Excel and PowerPoint. You will maintain digital records, assist with system testing, and provide general administrative support to the team.
Process licence applications, renewals, updates and terminations
Follow up with applicants on supporting documents, clarifications and outstanding payments
Prepare payment reminders and acknowledgement letters
Track licensing cases, outstanding payments and monthly statistics
Maintain digital records and upload documents into SharePoint
Assist with system testing, defect logging and verification of fixes
Provide general administrative and operational support to the team
Diploma in any discipline; Business Administration or related studies preferred
Prior administrative, operations or licensing support experience is advantageous
Meticulous and organised, with the ability to manage multiple cases and deadlines
Good communication skills and comfortable liaising with applicants
Proficient in Microsoft Word, Excel and PowerPoint