Lead, Workplace Experience & Engagement

Jones Lang LaSalle, Inc.; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

Jones Lang LaSalle, Inc. in Singapore seeks a Workplace Experience Lead to steward on-site experience for a key client account. You will lead a team of Workplace Ambassadors delivering hospitality, support, and engagement services across client workspaces.

The role requires a blend of client relationship skills, team leadership, and hands-on experience design in a fast-paced environment, with a focus on service excellence and brand alignment.

Responsibilities

• Client partnership: act as trusted contact and align service delivery with client goals.
• Team leadership: recruit, train, coach, and manage Workplace Ambassadors; conduct performance reviews.

Skills

Team leadership

Client partnership

Experience design

Operations oversight

Event planning

Job description

Jones Lang LaSalle, Inc. in Singapore seeks a Workplace Experience Lead to steward on-site experience for a key client account. You will lead a team of Workplace Ambassadors delivering hospitality, support, and engagement services across client workspaces.

The role requires a blend of client relationship skills, team leadership, and hands-on experience design in a fast-paced environment, with a focus on service excellence and brand alignment.