Workplace Experience & Events Lead

Jones Lang LaSalle Incorporated; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Singapore is seeking a Workplace Event Ambassador to oversee the daily event experience in client offices. You will serve as the first contact for event operations, coordinating with stakeholders and ensuring smooth end-to-end delivery for meetings, conferences, and staff events.

The role requires 3+ years in office coordination or facilities, strong communication, and hands-on ability with CMMS and Google Workspace.

Qualifications

• 3+ years of experience in office coordination, hospitality, facilities, or workplace operations.
• Strong operational mindset with a genuine passion for building meaningful employee experiences.
• Proven ability to manage multiple projects and competing priorities with exceptional attention to detail.
• Excellent written and verbal communication skills across email and in-person interactions.
• Proficiency in Google Workspace (Docs, Sheets, Slides) and comfort using CMMS platform or help desk platforms.

Responsibilities

• Ownership for the overall workplace event experiences and be empowered to identify and resolve event operational issues end to end; elevate only for safety risks, major disruptions, or out-of-scope decisions.
• Manage employee event requests through client CMMS system or as advised by client stakeholders.
• Respond to event request and inquiries with efficiency, coordinating with operations team as required.
• Coordinate and execute on-site and remote events: taking ownership and making real time decisions to secure space, managing AV setup and takedown, greeting guests, and liaise with catering or logistics teams.
• Accountable to the overall budget associate and only escalate when costs, scope, risk, or safety considerations materially change.
• Support and manage meeting rooms, all-hands spaces, and other bookable areas - helping troubleshoot calendar clashes and ensuring the environment is meeting-ready.
• Maintain a strong working relationship with building management and operations teams - coordinating access control, cleaning schedules, maintenance visits, and ongoing facility’s needs accordance with event requirement.
• Communicate updates and announcements through client’s platform or email, ensuring clarity around visitor experience and space usage during event operations.
• Work closely with the FM and HX teams on initiatives, event rollouts, employee programs, and special projects.
• Collaborate with the FM, HSE Team and Workplace Security during safety drills and evacuation exercises.
• Conduct daily office walkthroughs to ensure a clean, safe, and well-stocked event environment.

Skills

Office coordination

Hospitality

Facilities management

Workplace operations

Communication

Tools

Google Workspace

CMMS

Help desk platforms

Job description

Jones Lang LaSalle Incorporated in Singapore is seeking a Workplace Event Ambassador to oversee the daily event experience in client offices. You will serve as the first contact for event operations, coordinating with stakeholders and ensuring smooth end-to-end delivery for meetings, conferences, and staff events.

The role requires 3+ years in office coordination or facilities, strong communication, and hands-on ability with CMMS and Google Workspace.