Laundry Operations Supervisor

VIP RECRUITMENT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is seeking a manager for laundry operations. The role includes managing staff in the washing and finishing departments, setting KPIs, overseeing operations, and handling customer feedback on garment quality. A diploma or relevant experience in laundry operations and at least one year of work experience are required. Proficiency in IT systems is essential. This position offers a unique opportunity to lead a dedicated team in a vibrant work environment.

Qualifications

• At least 1 year of relevant work experience in laundry operations management.
• Experience in garments care and cleaning preferred.
• Proficient in using IT systems and Office productivity software.

Responsibilities

• Manage laundry plant staff in washing and finishing departments.
• Set and ensure daily/weekly KPIs and targets for staff performance.
• Oversee all operations related to laundry and garment finishing.

Skills

Laundry operations management

Customer feedback resolution

KPI setting and monitoring

IT systems literacy

Education

Diploma or relevant experience in laundry operations

Job description

Job Description

• To manage laundry plant staff (washing and finishing department)
• To set and ensure daily/weekly KPI and targets
• To oversee laundry and garments’ finishing operations
• To oversee customer feedback and resolutions on garments finishing quality
• To oversee tech system implementation and feedback for improvement
• To report to laundry manager on daily production and quality matters
• To oversee the maintenance and upkeeping of washers, dryers, dryclean machines, garments finisher equipment
• To oversee the safety of the use of laundry machinery such as washing machines, dryers, dry‑clean machine, garments finishers and etc.

Skill Requirements

• Diploma or relevant laundry operations experience (garments care and cleaning shall be preferred)
• You should have at least 1 year of relevant work experience
• Computer literate and confidence is using IT systems, Office and related productivity software