Laboratory Project Services Coordinator

IQVIA LABORATORIES ASIA PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A global clinical research organization located in Singapore seeks an entry-level candidate to support Project Managers across various projects. Responsibilities include assisting with study setups, monitoring study activities, and engaging with stakeholders. Ideal candidates will hold a Bachelor’s degree in Pharmaceutical or Biomedical sciences. Fresh graduates with strong communication and critical thinking skills are strongly encouraged to apply. This role offers an opportunity to work in a fast-paced environment and develop essential project management skills.

Qualifications

• Fresh graduates with interest in clinical trials are encouraged to apply.
• Strong command of English language required, local language proficiency preferred in certain geographies.
• Ability to handle multiple competing priorities is essential.

Responsibilities

• Support Project Manager with routine tasks for projects throughout the study lifecycle.
• Attend meetings and prepare documentation under supervision.
• Monitor day-to-day study performance and resolve queries.

Skills

Interpersonal skills

Communication skills

Organizational skills

Time management

Critical thinking

Problem solving

Computer proficiency

Education

Bachelor degree in Pharmaceutical/Biomedical/Biological Science

Job description

Responsibilities

• Provide support to the Project Manager and related team members by performing routine procedures and tasks associated with the day to day running of projects throughout the entire study lifecycle (e.g. start-up, maintenance and close-out). Ensure work is conducted in line with standard operating procedures, policies and good practices.
• Study Setup and Planning: Support the Project Manager by attending meetings, preparing minutes and action logs, preparing protocol‑specific laboratory instructions documents. Under supervision of the Project Manager oversee setup of protocol specific Laboratory Centralized Monitoring requirements
• Study Activity Monitoring and Closeout: Perform routine tasks across assigned studies including site loading, Investigator Portal access, kit shipments, monitoring day‑to‑day study performance, overseeing Laboratory Centralized Monitoring. Work with internal and external teams to manage timely resolution of queries and protocol questions, issues and escalations
• Use status reports, monitoring tools and outputs to pro‑actively identify trends and provide feedback to internal and external teams on performance of Investigator sites and company services. Support the Project Manager with administrative study tasks
• Coordinate and communicate with relevant stakeholders, including leading Customer communications and activities during any times when the Project Manager is absent. Oversee Project Close‑out
• Meetings, Initiatives and Training Activities: May represent company at internal and external meetings, participate in external and internal audits/inspections. As required will support study training with sites, CRAs and customers
• Ensure outputs are delivered in line with organizational standards, protocol specific requirements and Customer expectations

Qualifications

• Bachelor degree in Pharmaceutical/Biomedical/Biological Science (or related fields)
• Fresh graduates (with a keen interest into clinical trials/project management work) are encouraged to apply.
• Strong interpersonal, communication, organizational, and time management skills.
• Demonstrated ability to handle multiple competing priorities
• Demonstrated ability of critical thinking and problem solving.
• Strong written and verbal communication skills including good command of English language. In certain geographies where communication in local language is desired (e.g. Japan, China), excellent command of local language with reasonable proficiency in English preferred.
• Computer proficiency in word processing, presentation and spreadsheet applications.
• Demonstrated ability to work in a fast‑paced, high stress environment highly desirable.
• Ability to establish and maintain effective working relationships with coworkers and managers.