Korean/English Bilingual Customer Service Specialist-Remote

Upwork; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

Upwork is seeking Bilingual Customer Service Specialists in Singapore to support their international customer base. Candidates must be fluent in both Korean and English, providing customer service with clear and professional communication.

The role emphasizes punctuality and the ability to maintain a reliable work environment while delivering exceptional support experiences. Technical requirements include using a company-compliant device and adhering to security guidelines.

Qualifications

• Reliable remote work setup with stable internet connection.
• Adherence to data security and confidentiality guidelines.
• Full compliance with company policies and SOPs.

Responsibilities

• Provide customer service in Korean and English.
• Maintain punctuality and reliability in scheduled work hours.
• Deliver excellent support experiences.

Skills

Fluent in Korean

Fluent in English

Professional communication

Proactive attitude

Job description

Upwork is seeking Bilingual Customer Service Specialists in Singapore to support their international customer base. Candidates must be fluent in both Korean and English, providing customer service with clear and professional communication.

The role emphasizes punctuality and the ability to maintain a reliable work environment while delivering exceptional support experiences. Technical requirements include using a company-compliant device and adhering to security guidelines.