Bilingual Sales Admin & Customer Support Specialist

Koyo International Limited; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

Koyo International Limited in Singapore seeks a diligent Sales Support professional to handle quotations, orders, and inquiries while ensuring customer satisfaction. You will act as the main contact for clients and maintain accurate documentation of sales activities.

The ideal candidate will have 2 years of experience, strong Excel/Word skills, and fluent English with Mandarin to assist Mandarin-speaking clients. This role is office-based in Singapore.

Qualifications

• Minimum GCE ‘O’ Level with 2 years’ relevant experience.
• Competent in Microsoft Excel and Word.
• Proactive and enthusiastic in providing excellent customer service.
• Excellent communication, interpersonal and presentation skills.
• Friendly, outspoken, and cheerful.
• Self motivated with strong initiative, positive and hardworking.
• Good command of English, Mandarin to handle Mandarin-speaking clients.

Responsibilities

• Answering phone calls to provide sales support (Quotations, queries, feedback/complaints)
• Process and maintain quotations, PO, Sales Order and other ad-hoc sales and admin related duties
• Act as customers' main point of contact and maintain customer satisfaction
• Understand product range and basic product knowledge

Skills

Customer service

Quotations

Communication

Mandarin

Education

GCE O Level

Tools

Microsoft Excel

Microsoft Word

Job description

Koyo International Limited in Singapore seeks a diligent Sales Support professional to handle quotations, orders, and inquiries while ensuring customer satisfaction. You will act as the main contact for clients and maintain accurate documentation of sales activities.

The ideal candidate will have 2 years of experience, strong Excel/Word skills, and fluent English with Mandarin to assist Mandarin-speaking clients. This role is office-based in Singapore.